Questions & Answers

Q: Questioncan i get a filler kit to make the width total 36 inches?

Asked 2 years ago by mike.

• A:Answer Hello Mike, there is a filler panel kit available, it is part number W11185746. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a standard 1 year warranty on this microwave?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hello! Yes, this Microwave comes with a standard 1-year manufacturers warranty. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the dimensions of microwave?

Asked 2 years ago by Anonymous.

• A:Answer Hello, the dimensions of model WMH31017HS are Depth 15 9/16", Height 17 1/8", Width 29 15/16", and Depth With Door Open 90 Degree 39 3/8".

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhen the vent fan comes on automatically during cooking, is there a way to turn it off manually?

Asked 2 years ago by Anonymous.

• A:Answer Hello, it cannot be turned off manually. We greatly apologize.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the microwave come with everything you need like screws and hardware. As it lists in the instructions?

Asked 3 years ago by Screws.

• A:Answer Hello, yes it does. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhen was this microwave manufactured?

Asked 3 years ago by Cookie.

• A:Answer Hi, it was manufactured around 2017. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHow many inches off the cooktop should the bottom of the microwave be?

Asked 3 years ago by Pete.

• A:Answer Hi Pete. The minimum recommended distance between the cooktop and bottom of the Microwave is 12 and 7/8 inches. Exact dimensions may vary depending on type of range/cooktop below. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI have had this microwave installed for about 6 months. Everything worked great until last week when the light and fan just quit. The light blinked a few times, then both stopped! Help!

Asked 3 years ago by Swanee.

• A:Answer Thank you for sharing your insights with us, Swanee. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3FQj0f7 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI have a 1.7 cu inch GE Profile microwave that has broken. Can I replace it with this one?

Asked 3 years ago by Julee.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi, Julee. You will have to look at the dimension to determine if it will fit in the opening. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThere is a slight bulge (bubble) on the rear grate cover on the right inside of the microwave. Is this a part of the design?

Asked 3 years ago by WMH31017HS.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this come in the brushed stainless finish or only shiny stainless?

Asked 3 years ago by Idaho.

• A:Answer Hello Idaho, this model only comes in a Shiny Stainless. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionhave TRA2875037 --light bulb went out-- trying to un screw it just turn the glass part and then shorted out---circuit breaker did not pop off---is there an inrernal fuse inside of it

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDo I need a mechanic to take the old microwave out and put in this new one?

Asked 3 years ago by Fannie.

• A:Answer Hello Fannie, please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the dimensions?

Asked 3 years ago by Ginny.

• A:Answer Hello Ginny, the dimensions of WMH31017HS are Depth 15 9/16", Height 17 1/8", and Width 29 15/16".

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionoutside physical dimensions?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hello! The dimensions of WMH31017HW are Depth 15 9/16", Height 17 1/8", Width 29 15/16", and Depth With Door Open 90 Degree 39 3/8".

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this have a 90-degree hinge door so that I can mount it up against cabinetry?

Asked 3 years ago by NHB5.

• A:Answer Hello NHB5, no, this model does not have a 90 degree door hinge.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWe have broken WMH 31017FS0. What is best unit to replace it with? Especially as to size. And can we use same mounting bracket ? Do you install? And what cost Thank you

Asked 3 years ago by Barb.

• A:Answer Hi Barb, there is not any other Microwave that replaces this current unit. We do apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat kind of bulb do you use in the lower light illuminating the range below? Can it be LED? Also is the switch for the light on the bottom as well? or front panel

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello! The part you are needing is 8206232A. There is no LED available for this model. The switch is located on the front panel.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan this unit be used as a traditional countertop microwave? If yes, what modifications need to be made?

Asked 3 years ago by tamarab.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello tamarab, this model cannot be used as a countertop microwave. We can only recommend this model be installed per the Installation Instructions for proper use of the appliance. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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