We bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker!
The sticker in the frig says W11517113 is the icemaker.
Why so much bad info? null

Question

We bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker!
The sticker in the frig says W11517113 is the icemaker.
Why so much bad info? null

WhirlpoolTeam · Accepted Answer

Hello dangramm, we are sorry to hear this. Per this model number, W11517113 is the correct Ice Maker for this model. Thank you for your inquiry on our Whirlpool appliances.

Answer

There is a lot of bad communication/ information between BB & the installers they use, especially about the ice maker. I think part of it is a sign of the times.

“We bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker! The sticker in the frig says W11517113 is the icemaker. Why so much bad info?”

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