Questions & Answers

Q: QuestionIS THERE A LIGHT IN THE FREEZER?

Asked 5 years ago by mimi.

• A:Answer Hello mimi, there is not a light in the freezer as there is one in the refrigeration section. We hope this helps!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan you change the door opening form right too left

Asked 5 years ago by Anonymous.

• A:Answer The door opening can be reversed. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the specifications......ht. width and depth of the 20 cu ft. as well as the 18.5 cu ft.

Asked 5 years ago by bob.

• A:Answer See specs

  Answered 1 year ago by RexBVerified Purchase

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Q: QuestionIs this refrigerator on wheels?

Asked 5 years ago by Vsda.

• A:Answer Hello Vsda, this Refrigerator has wheels on the front of the Refrigerator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionMy freezer has frost on the top. What is wrong with my model WRT311FZDW00.

Asked 5 years ago by Iceman.

• A:Answer Hey Iceman, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionAre the door hinges reversible for mounting on the left hand side

Asked 5 years ago by Ekoms.

• A:Answer Ekoms, the doors are reversible. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIt’s this fridge fingerprint resistant

Asked 5 years ago by Mari.

• A:Answer Mari, this Whirlpool® Refrigerator is Fingerprint Resistant Stainless Steel.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the freezer compartment have a light! Model WRT311FZDW

Asked 5 years ago by Mc.

• A:Answer Mc, this Freezer does not have a light.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs the finish on the white model smooth or textured?

Asked 5 years ago by neenama.

• A:Answer neenama, the finish of this Refrigerator is smooth.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWe have a Whirlpool W11102107A fridge / freezer. We are looking to buy a new one and put this in the garage, but we live in Florida and the garage is not air-conditioned. Will this be a problem?

Asked 5 years ago by Joanne.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Don't think so.

  Answered 5 years ago by Flawless

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Q: QuestionCOMO ES EL ACABADO DEL COLOR DE PINTURA. LISO O TEXTURIZADO?

Asked 5 years ago by ALEX.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHow much is cost for add-on ICE MAKER? Is the add-on ICE-MAKER made specifically for this model?

Asked 5 years ago by Kari.

• A:Answer To add the icemaker is about $100. Yes it is made for this model.

  Answered 5 years ago by DcsttVerified Purchase

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Q: QuestionWhat are the dimensions of this Refrigerator? Thanks.

Asked 5 years ago by Mark.

• A:Answer Mark, the dimensions of this Refrigerator are: 66 1/4 inches tall, 32 3/4 inches wide, and 32 7/8 inches deep. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIn my freezer the temp control which end do you use to set the temp with. The straight end or the different shaped end? My freezer is to cold

Asked 5 years ago by Anonymous.

• A:Answer Hello! We would recommend the control be in the middle. If it is too cold you may adjust to the left.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the refrigerator have rollers ?

Asked 5 years ago by Taurus84.

• A:Answer Yes.

  Answered 5 years ago by DcsttVerified Purchase

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Q: QuestionWe are purchasing a new refrigerator. Will you take our old one away and how much would this be?

Asked 5 years ago by Kls.

• A:Answer If you order online or in store a new refrigerator, you would get an option to haul away and recycle old one (they will take it) or you can have the old one moved to another location in your home. This was free but you can check with your store to confirm.

  Answered 5 years ago by Hwr8Verified Purchase

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Q: QuestionThe doorway opening to get this refrig down to my basement is 31 inches. Will it fit?

Asked 5 years ago by Janice.

• A:Answer It’s 30” deep with the handles off. So will fit thru sideways but only with handles off. Or depending on how much room you have to pivot as you move thru the doorway, you may be able to make it thru with the handles on. If you were planning or needing to reverse the doors anyway, just remove them first before bringing it down.

  Answered 5 years ago by Ref22Verified Purchase

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Q: QuestionI have a whirlpool refrigertor model wrt311fzdwoo where can I find the water filter on this model since my icemaker won't work

Asked 5 years ago by tori0725.

• A:Answer Depending on where you purchased the fridge, you can call there. I bought mine at Best Buy and the geek squad are the ones who helped me after install.

  Answered 5 years ago by LuxeVerified Purchase

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Q: Questiondo you haul away the old one?

Asked 5 years ago by sunnyone.

• A:Answer They will remove the old one for $25.00.

  Answered 5 years ago by DcsttVerified Purchase

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