“My upper wash arm is not turning and the items on the top rack are not getting clean. Nothing is obstructing the arm from turning. Do I need a new wash arm?”
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You will have to call best buy directly for the answer. It could be an easy fix and if it's still under warranty, it won't cost you anything to have best buy fix it
Sorry, there was a problem. Please try again later.Hello kk. We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 866-698-2538. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
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