Questions & Answers

Q: QuestionThe freezer is creating a lot of frost under air filter in the refrigarator side. Any solution to fix this?

Asked 7 years ago by Brau0823.

• A:Answer HI Brau0823, please reach out to us to discuss service options for you. We are available at 1-866-698-2538 with Hours of Operation: Monday-Friday: 8:00 AM to 8:00 PM EST

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionCan you add a stainless panel to the sides?

Asked 7 years ago by Randy.

• A:Answer It doesn’t appear so, but the sides are gray, and we really don’t even notice that they are not stainless.

  Answered 6 years ago by SwintsyVerified Purchase

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Q: QuestionWhere can I get a new Water Filter for this Fridge? I don't see any mention of the filter on the page the Fridge is on

Asked 7 years ago by JK.

• A:Answer These are #1 Pur filters commonly available at Lowes or Home Depot. Whirlpool also sells them on their website.

  Answered 7 years ago by Mobius440Verified Purchase

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Q: QuestionIs there a way to restrict the doors from swinging all the way open? Some models have parts that can be mounted to the hinge. Does this model have one?

Asked 7 years ago by Door.

• A:Answer Hello Door! Unfortunately, there is no way to keep the door from swinging all the way open. We greatly apologize and will pass this information along. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionMy side by side stainless refrigerator makes a loud humming noise when it is runnung. This is not the sound it makes when the ice maker is filling up. This constant loud "humming" becomes really annoying. Model #WRS325FDAM04. Please help!

Asked 7 years ago by jimar5.

• A:Answer The the white plastic diffuser cover at the bottom loose and making noise when the compressor is running. Try to bend it down and the noise will goes away.

  Answered 7 years ago by LongeviteVerified Purchase

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Q: QuestionCan the deli drawer be moved (down on top of produce drawers) freeing up more space instead of the narrow shelving space with deli drawer as depicted?

Asked 7 years ago by Tom.

• A:Answer Yes, you can move the deli drawer pretty much wherever you want. You may also want to considering removing one of the shelves when you need to store large items.

  Answered 7 years ago by JarlathVerified Purchase

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Q: QuestionIs the temp displayed on the door

Asked 7 years ago by RedCat.

• A:Answer Hi RedCat. thank you for your inquiiry. Yes, the inside temperature can be displayed on the door.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionIs the side of refridgerator grey or black?

Asked 8 years ago by Mar.

• A:Answer Grey.

  Answered 7 years ago by jma821Verified Purchase

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Q: Questionwhat are the measurements of the 28.4 cu ft?

Asked 8 years ago by Anonymous.

• A:Answer Hi, thank you for your inquiry. The dimensions for this model are 68 7/8 inches high x 34 7/8 inches deep x 36 inches wide. We hope this helps!

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I see this refrigerator in the Los Angeles area? no one seems to have it on the floor. Thanks

Asked 8 years ago by MissLivvy.

• A:Answer At the online site for Whirlpool and at any store that site identifies in your area with the fridge in stock.

  Answered 7 years ago by JohnVerified Purchase

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Q: QuestionDoes the water dispenser have ounces?

Asked 8 years ago by TK.

• A:Answer Yes it does. It displays the ounces as it dispenses the water

  Answered 8 years ago by ChaChaVerified Purchase

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Q: QuestionLast August I bought this refrigerator, now I need to buy the water filter and according to the instructions I need to change the filter edr1rxd1 but this filter is 14". It is very big and does not fit.

Asked 9 months ago by Eduardo.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White

• A:Answer Hello, for model WRS588FIHW you are needing water filter EDR1RXD1 for your specific model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 9 months ago by WhirlpoolTeam

  
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Q: QuestionWhat manufactures does it made?

Asked 2 years ago by Pham.

• A:Answer Whirlpool

  Answered 2 years ago by LanceVerified Purchase

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Q: QuestionWhere does made this?

Asked 2 years ago by Anonymous.

• A:Answer Made in the USA

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwill the whirl pool 28.5 side by side # WRS588FIHB in black be on sale on Memorial Day 2023?

Asked 2 years ago by shae.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black

• A:Answer Hello Shae! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhirlpool I bought a Whirlpool refrigerator there's no place to put the butter my husband wants a butter holder on the door. Is there something I could add to my new refrigerator to hold butter? Thank you, Ace

Asked 2 years ago by Ace.

• A:Answer Hello Ace, I had the same mindset. I needed a butter shelf! After lot's of Googling, I found one. Google W10324760. It's made by Whirlpool but Whirlpool doesn't sell it. Google will give you 3 OEM parts suppliers. We bought one from PartsDR. It fits perfectly about 1/4 of the way down inside the refrigerator door. Hope that helps

  Answered 2 years ago by PinkPanther

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Q: QuestionHow do I adjust the temperature for the main body of the refrigerator? It is freezing eggs, etc that is near the back of the shelf.

Asked 3 years ago by marymouse.

• A:Answer Hello Marymouse, please see page 12 https://bit.ly/3dbCVKf for more information. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat color are the handles on the Black fingerprint resistant model? Thanks

Asked 3 years ago by Dixie.

• A:Answer I settled on light black brushed stainless. Also, i would add, the ice & water dispensers are a little loud.

  Answered 3 years ago by MikeVerified Purchase

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Q: Questionwhere is this unit made

Asked 4 years ago by Louie.

• A:Answer I’m not sure about this specific refrigerator, but I looked up Whirlpool and found that their appliances are US made. See below: In the US, Whirlpool has nine manufacturing facilities: Amana, Iowa; Tulsa, Oklahoma; Cleveland, Tennessee; Clyde, Ohio; Findlay, Ohio; Greenville, Ohio; Marion, Ohio; Ottawa, Ohio; and Fall River, Massachusetts.

  Answered 4 years ago by Barb20Verified Purchase

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