Questions & Answers

Q: QuestionWhy is the water dripping only? And it doesn't make ice frequently

Asked 5 years ago by Tbos1.

• A:Answer check that water line from wall isn't kinked

  Answered 5 years ago by AnonymousVerified Purchase

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Q: Questionis the finish brushed stainless so it does not show fingerprints

Asked 5 years ago by roman.

• A:Answer roman, this Whirlpool® Refrigerator is Fingerprint Resistant Stainless Steel.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the water filter number for this model?

Asked 5 years ago by Lamar.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White

• A:Answer Lamar, the water filter for this Refrigerator is everydrop® Ice & Water Refrigerator Filter 1.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat year was this model made?

Asked 5 years ago by NayNay.

• A:Answer Hello NayNay, the first unit cam out in March of 2017. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan I get different handles than what it comes with? If so, what handles are available? I am looking for a straight handle nothing curved.

Asked 5 years ago by Anonymous.

• A:Answer Hi ,we can only recommend using the handles that came with the refrigerator.Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat’s the freezer interior dimension

Asked 6 years ago by Kingfist.

• A:Answer Not sure the exact dimensions but the indoor ice maker / holder creates a whole other shelf making this one of the biggest freezer side by side that I have had

  Answered 3 years ago by NatalieAVerified Purchase

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Q: QuestionEvery time we change the water filter our fridge discharges a terrible smell when we open the door to the fridge. We have taken everything out, checked it over, no food is bad. It lasts for several weeks!! What can we do?

Asked 6 years ago by Bear.

• A:Answer Hey Bear, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this unit have a dual or single evaporator?

Asked 6 years ago by Evaporator.

• A:Answer Evaporator, the Refrigerator has a single evaporator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs the front of the fridge magnetic?

Asked 6 years ago by Banana.

• A:Answer Hello Banana, thank you for your question. While the refrigerator can hold magnets, we do not recommend it. It can help adhere moisture to the surface of unit, and can cause staining.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhere is the air and water filters location

Asked 6 years ago by Anonymous.

• A:Answer The air filter should be installed behind the vented door, which is located (depending on your model) along either the rear or left interior wall near the top of the refrigerator compartment. The water filter in the top-right corner of the refrigerator compartment. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the inside width of the shelves in the freezer and refrigerator

Asked 6 years ago by CJ.

• A:Answer The inside width of the fridge side shelves are 17 1/2" Wide. The inside width of the freezer side shelves are 13 1/2" Wide.

  Answered 5 years ago by HappyVerified Purchase

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Q: QuestionWhat can you tell me about the fresh flow air filter and the part number?

Asked 6 years ago by Skip.

• A:Answer Skip, the FreshFlow™ air filter is 15 times more effective than baking soda at reducing common food odors. Replace the filter every 6 months for optimal performance. The part number is WPW10457603. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan you describe the material, shade, sheen and texture of the plain black side by side Whirlpool 28 cf refrigerator? Not interested in marks or scratches in st steel. Bring back the durable textured acrylic fronts!

Asked 7 years ago by Debbie.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black

• A:Answer Hi Debbie, on this particular unit the finish is a smooth black.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this refrigerator have an LG compressor or what type of compressor?

Asked 7 years ago by Lela.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White

• A:Answer Hello Lela, we do not use any LG parts.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionIs this fingerprint resistant stainless steel?

Asked 7 years ago by MillerTime.

• A:Answer The refrigerator is wonderful, and the stainless steel is a higher quality than the Samsung I replaced. No fingerprints on the doors, only on the handles. Great purchase and I am now replacing the dishwasher and stove with Whirlpool products as well.

  Answered 7 years ago by Anne

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Q: QuestionCan you dispense the water and Ice at the same time?

Asked 7 years ago by Aub.

• A:Answer Hi, Aub. Unfortunately, your Whirlpool® Refrigerator does not allow both ice and water to be dispensed at the same time. We are sorry if this causes any further inconvenience for you.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionDo I have to connect the water for the ice despensor before I turn it on, or can I wait to get someone to connect the water for me? Can the refrigerator be used without the water connection and connected later?

Asked 7 years ago by mary12.

• A:Answer Hi mary12, you can use the refrigerator without the water supply being connected. You just will have no ice or water to dispense. We hope this helps!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionIs this fridge energy star?

Asked 7 years ago by Mbaugh.

• A:Answer Mbaugh, this Whirlpool® Refrigerator is not Energy Star Rated.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the height of the refrigerator in the back, not counting the top hinges?

Asked 8 years ago by Cathy.

• A:Answer The unit has a height of 68.88 inches.

  Answered 8 years ago by CommunityAnswer

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