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I bought one of these front loaders in about July 2018. I am very happy with the washer as are my tenants. It came pre-programmed for 8 quarters. I asked the Best Buy installers to change it to 6, but they said they didn't know how to change the program. I tried to make the change myself using the instructions in the instruction booklet, but I failed. I then called Best Buy and they said they could first try and walk me through it, and if that didn't work I think they would send out another tech. I then changed my mind about changing the price and decided that 8 quarters is best! Good luck to you.
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