“I’ve had this unit for almost 2 years and the freezer is not working correctly. Our stuff is no longer frozen. Any ideas about what could be going on and how I can fix this?”
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Hello sydneyg! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
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