Our machine seems to have stopped washing our clothes. They do not smell fresh or clean, simple stains still remain.
Has anyone else had this problem? Any suggestions on how to troubleshoot this? We've done the cycle with Affresh null

Question

Our machine seems to have stopped washing our clothes. They do not smell fresh or clean, simple stains still remain. 
Has anyone else had this problem? Any suggestions on how to troubleshoot this? We've done the cycle with Affresh null

Darryl · Accepted Answer

Check ensuring that you are using the High Efficiency water hoses and not the older, traditional water hoses. Plus do use the High Efficiency detergent.

WhirlpoolTeam · Answer

Hello Rara! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

Answered by WhirlpoolTeam 6 years ago

“Our machine seems to have stopped washing our clothes. They do not smell fresh or clean, simple stains still remain. Has anyone else had this problem? Any suggestions on how to troubleshoot this? We've done the cycle with Affresh”

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