“My wirlpool keeps throwing the belt. Seems to be an oily substance present also on belt and on guard.”

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• I’m not a techie!!!! I’m surprised that this was sent to me because I am now questioning whether my purchase was a BIG mistake!!!!!

  Answered by Nettie 6 years ago

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• We're sorry to hear about your experience. We recommend contacting Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered by WhirlpoolTeam 6 years ago

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