“Machine is in Locked mode and cannot get it open, do I need to unplug it?”

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• Dear Anonymous, the Locked mode is to keep children from starting the machine so check your owner’s manual to find out how to cancel the Locked option

  Answered by Ronnie 5 years ago

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• We would recommend resetting your Washer from your circuit breaker for at least 5 minutes. If you still need assistance after the reset, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered by WhirlpoolTeam 5 years ago

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