“My cats unable to use clay clumping litter for medical reasons. They use crystals. Can these boxes use crystal litter?”
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Hi there! Thank you for your inquiry. Crystal litter will work in the unit if the crystals are small enough to pass through the sifting screen. However, translucent or white-colored litter (most often seen in crystal litter) may impact the litter level and Drawer Full Indicator (DFI) accuracy in Litter-Robot 4. Crystal-based litters will absorb the urine and dry out fecal matter so it will still drop down into the waste drawer. We'd recommend increasing the cycle delay setting to 15 minutes to allow the waste more time to dry out before it cycles. We'd also recommend replacing the litter more often to reduce odors. User experience varies with this type of litter. If you have any additional question, please do not hesitate to reach out to our Customer Experience team!
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