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The exhaust hose naturally gets hot because it’s expelling warm air outside. To help prevent that heat from seeping back into the room, we recommend wrapping the hose with an insulation cover. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions, we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
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