Questions & Answers

Q: Questioninsignia wireless optical mouse is not responding

Asked 11 years ago by Anonymous.

• A:Answer I would suggest that you try to insert new batteries into the mouse, switch it on and then attach the communication dongle to your computer. Check to see if the LED tracking light at the bottom comes on. If it does, probably your computer drivers are messed up. Might have to disable driver from Device Manager, disconnect the device and reconnect back in. Windows should reinstall drivers. Also try changing your USB port. If these scenarios dont help, return the product to Best Buy. They have a great Warranty on Insignia products. You could ask them to provide you with a working replacement. If mouse size is not an issue you could try looking into Logitech M300 series.

  Answered 11 years ago by rp86

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Q: QuestionUSB PART OF MY MOUSE GOT BROKENTHE USB PART OF MY MOUSE GOT BROKEN. CAN IT BE REPLACED SO I CAN STILL USE THE MOUSE?

Asked 10 years ago by THERESA.

This question was asked about the related product: Wireless Optical Mouse - Blue

• A:Answer No, the USB dongle cannot be repaired or replaced. Without that USB dongle you cannot use this mouse again.

  Answered 10 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat's the battery life?

Asked 10 years ago by derekmski.

This question was asked about the related product: Wireless Optical Mouse - Silver

• A:Answer Optical Wireless mice consume very less power. An average batter would last you around a year and a half on a regular usage.

  Answered 10 years ago by TechEnthu123

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Q: QuestionDoes this mouse work with macbook pro?

Asked 6 years ago by akhil.

This question was asked about the related product: Wireless Optical Mouse - Blue

• A:Answer yes

  Answered 1 year ago by insignia

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Q: QuestionIs this mouse compatible with hp chromebook?

Asked 9 years ago by CarolinaMom.

This question was asked about the related product: Wireless Optical Mouse - Blue

• A:Answer Yes

  Answered 1 year ago by insignia

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Q: QuestionIs this mouse small enough to be easily used in the hands of a 3 or 5 year old?

Asked 9 years ago by Layarion.

• A:Answer no

  Answered 1 year ago by insignia

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Q: QuestionI have a Logitech mouse which appears to be identical to the one depicted. Is it the same with a different label?

Asked 9 years ago by flyingal.

This question was asked about the related product: Wireless Optical Mouse - Silver

• A:Answer no

  Answered 1 year ago by insignia

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Q: QuestionDoes it have an on/off switch?

Asked 9 years ago by Betty.

This question was asked about the related product: Wireless Optical Mouse - Blue

• A:Answer Yes

  Answered 1 year ago by insignia

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Q: Questioncan I use it with a dell inspiron 15 with windows 10 and does it come with battery?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Wireless Optical Mouse - Blue

• A:Answer No

  Answered 1 year ago by insignia

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Q: QuestionHow can I fix this mouse? The scroll wheel no longer works properly. It jumps all over. The rest of the mouse is ok. I tried changing the batteries. Tried cleaning it. Tried changing the surface its used on. This is about 1.5 yrs old.

Asked 9 years ago by Barb.

• A:Answer No, it work's fine

  Answered 1 year ago by insignia

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Q: QuestionDoes the dongle have a place to store it inside the mouse when not in use?

Asked 9 years ago by gibby.

• A:Answer No

  Answered 1 year ago by insignia

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Q: QuestionWill this work with Windows 10?

Asked 9 years ago by LLL1.

• A:Answer Yes

  Answered 1 year ago by insignia

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Q: QuestionCan I pair my Insignia wireless keyboard with this receiver too?I have an insignia wireless key board and I would like to use both with the same adapter/receiver. Can I download the driver for the wireless mouse/keyboard combo somewhere?

Asked 10 years ago by Anonymous.

• A:Answer I plan on using it with this computer

  Answered 1 year ago by insignia

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Q: QuestionWill this mouse work with a Linux Mint operating system?

Asked 9 years ago by thud7.

• A:Answer No, the mouse is not compatible with Linux.

  Answered 9 years ago by CommunityAnswer

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