Questions & Answers

Q: QuestionIs this remote control compatible with all Zephyr range hoods?

• A:Answer It's compatible with select Zephyr Range Hoods. Please check your Zephyr range hood's specification sheet to ensure compatibility.

Q: QuestionWhat is the maximum range of the remote control?

• A:Answer The maximum communication distance of the remote control is 15 feet from the hood.

Q: QuestionHow many devices can be controlled with this remote?

• A:Answer This remote control can control one device.

Q: QuestionDoes this remote control have a display?

• A:Answer No, this remote control does not have a display screen.

Q: QuestionWhere can I get a battery for the remote

Asked 1 year ago by Deedee.

• A:Answer Hello, The battery is A23 12V - part # 15000007. This can be purchased on our parts store: https://store.zephyronline.com/battery-a23-12v-15000007. It can also be purchased at any hardware store. Thank you for your inquiry! - Zephyr

  Answered 1 year ago by zephyrventilation Team

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Q: QuestionWill this remote work with other brands of range hoods?

Asked 2 years ago by Beau.

• A:Answer Hello, This remote is compatible with select Zephyr range hoods, we cannot guarantee its compatibility with any other brand. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionIs this remote control compatible with the Lux Connect 43 in. Island Range Hood model ALU-E43CSX?

Asked 3 years ago by hb.

• A:Answer Hello, Yes, this is the remote control that is included with the ALU-E43CSX. Thank you for your inquiry! - Zephyr

  Answered 3 years ago by zephyrventilation Team

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Q: QuestionIs this remote compatible with my Zephyr Hood model # AK8300ASX?

Asked 3 years ago by Invincident.

• A:Answer Hello, Yes, this remote is compatible with hood model AK8300ASX. You can find more detailed information on our website https://zephyronline.com/product/tornado-iii-range-hood-insert/ . Thank you for your inquiry! - Zephyr

  Answered 3 years ago by Zephyr

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Q: QuestionDoes this also come with the remote control holder?

Asked 3 years ago by Anonymous.

• A:Answer Hello, Thank you for inquiry, it does come with a holder. -Zephyr

  Answered 3 years ago by Zephyr

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Q: QuestionWith this remote I can only get the lights to come on. I followed the instructions to sync and still can't get fans to work. Any thoughts

Asked 4 years ago by bigbob.

• A:Answer Thanks, I pulled the battery and started over and it all works great thanks anyway.

  Answered 4 years ago by Anonymous

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Q: QuestionHow do I sync it

Asked 5 years ago by Anonymous.

• A:Answer Hello, To Sync the remote Control: 1- With the range hood off- press and hold the lights button on the range hood until the letter F appears on the display screen. 2- Press the "lights" button on the remote - the lights on the hood will turn on. The synchronization is complete. You may want to view the Genova Hood User Manual for more detailed information. The Remote Display instructions are on page 16. http://docs.zephyronline.com/docs/manuals/genova_manual.pdf Thank you for your inquiry!

  Answered 5 years ago by Zephyr

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