“I have connected all other cams, sensors, keypad hub, etc. but outdoor floodlight will not connect”
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Hi there, we are sorry to hear that you are having complications with setting up your Wyze Cam Floodlight in the Wyze app. Please reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
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