Questions & Answers

Q: QuestionWhat is the material of the cooktop surface, and how easy is it to clean?

• A:Answer The cooktop surface of this ZLINE range is made of durable, scratch-resistant porcelain. Cleaning the porcelain cooktop is relatively easy; it can be done frequently with a warm soap and water solution applied with a soft sponge or wipe. However, abrasive powders or liquids should never be used on the porcelain surface.

Q: QuestionHow efficient is the convection oven in terms of energy consumption?

• A:Answer The electric convection oven in the ZLINE Professional 4 Cu. Ft. Freestanding Dual Fuel Convection Range features premium oven insulation with 3-layered glass and aluminum mesh seal, offering superior heat retention and consistent temperature for efficient cooking. However, specific energy consumption data is not provided in the given context.

Q: QuestionHow many oven racks does the range have, and are they adjustable?

• A:Answer The range is equipped with two commercial-grade racks. The shelves can be inserted between the top and bottom guides in any of the five available positions for adjustability.

Q: QuestionAre there any accessories or add-ons available to enhance the functionality of this range?

• A:Answer Yes, accessories and add-ons are available to enhance the functionality of this range. Customers can visit ZLINEparts.com, ZLINE's official parts distribution partner, to purchase compatible parts and accessories.

Q: QuestionWhat is the warranty period offered by ZLINE for this range?

• A:Answer ZLINE offers a one-year warranty for this range, covering all parts and labor for necessary repairs if any part proves defective in materials or workmanship. The warranty is valid from the original purchase date for the original purchaser and applies only to products installed in the contiguous United States and the District of Columbia.

Q: QuestionAre there any safety features to prevent accidental burns or overheating?

• A:Answer Yes, there are several safety features to prevent accidental burns or overheating. The range has a safety lock to prevent children from accidentally turning on the burners. The oven also has an automatic shut-off feature that turns off the oven if it reaches a certain temperature. Additionally, the range has a cool-to-the-touch exterior to prevent burns.

Q: QuestionWhat is the BTU range of the burners, and how does it compare to other dual fuel ranges?

• A:Answer The BTU range of the burners on this ZLINE dual fuel range is 4,200 to 18,000 BTUs. Compared to other dual fuel ranges, this range offers a wider BTU range, allowing for more precise temperature control and cooking flexibility.

Q: QuestionDoes the range have any special features for simmering or low-heat cooking?

• A:Answer The range has a simmer burner with a rating of 4200 BTU, which is suitable for low-heat cooking and simmering. The range also features a minimum flame setting for precise temperature control during low-heat cooking.

Q: QuestionWhat is the oven capacity of this ZLINE dual fuel range?

• A:Answer The oven capacity of the ZLINE dual fuel range is 4.0 cubic feet. It can fit pans up to 23.5 inches wide, providing ample space for everyday cooking.

Q: QuestionDoes this need an electric hookup other than a standard

Asked 4 months ago by Tony.

This question was asked about the related product: ZLINE - 30 in. Wide 4 Burner Legacy Dual Fuel Freestanding Range Electric Oven w/ White Matte Door - Stainless Steel

• A:Answer Hello! Thank you for your question. Yes, this unit does require more than a standard 120V outlet. It operates on 240VAC and requires a dedicated 15A circuit. All of our Dual Fuel Ranges use a NEMA 14-50 (4-wire) plug system, so you’ll want to ensure that type of outlet is available for proper installation. Please let us know if you have any other questions — we’re happy to help!

  Answered 4 months ago by ZLine Customer Service

  
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Q: QuestionWhere are the oven settings? How do you start - moniter the temperature of the oven?

Asked 1 year ago by 1776.

• A:Answer Hello, Thank you for reaching out to us! Our Legacy Series Dual Fuel Ranges feature two control knobs — one for temperature and one for function selection. Available functions include High Bake, Low Bake, Broil, Convection Bake, and Convection Broil. Please note that the High Bake setting is designed for preheating only. Once the oven reaches the desired temperature, the preheat indicator light will turn off to let you know it's ready. At that point, you can switch to your desired cooking function to complete your recipe. If you have any additional questions, please don’t hesitate to contact us at zlinekitchen.com/contact — we’re here to help!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionDoes it work on 220-240v and 50hz?

Asked 1 year ago by Anonymous.

• A:Answer Hello, thank you for reaching out to us. This range hoods electrical specifications are 50 amperes and 220 volts. Please, do not hesitate to reach out if you have any further questions.

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionAre there safety locks for the knobs?

Asked 1 year ago by Judy.

• A:Answer Hello Judy, thank you for reaching out to us. At this time we do not have "safety locks" on our burner knobs but to ignite them you do need to push in and turn them to the "ignite" setting. Please, do no hesitate to reach out if you have any further questions.

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionDoes it come with propane / lp conversion

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by CindyB

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Q: QuestionCan you tell me what size the knobs are please.

Asked 3 years ago by Anonymous.

• A:Answer About 2 inch

  Answered 1 year ago by CindyB

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Q: QuestionIf the Zline 48" dual fuel electric oven is accidentally left on, is there an automatic safety shut off?

Asked 3 years ago by Kusanku.

• A:Answer Hello! Thank you for reaching out to us! Our ovens on our ranges do not come with an automatic safety shut off. Our ranges include an indicator light, which will turn on when the range oven comes on. The light is located next to the oven temperature knob. If you have any further questions, please feel free to contact our customer service team at zlinekitchen.com/contact.

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionCan the convection be turned off, to use the oven as a conventional oven?

Asked 3 years ago by Terri.

• A:Answer No

  Answered 3 years ago by Anonymous

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Q: QuestionHello, Do you sell a dual fuel range with downdraft in stainless steel? 30"

Asked 3 years ago by Cindy.

This question was asked about the related product: ZLINE - 30 in. Wide 4 Burner Legacy Dual Fuel Freestanding Range Electric Oven w/ Satin Steel Door - Stainless Steel

• A:Answer Hello Cindy! Thank you for reaching out. Unfortunately, we do not offer a range with downdraft included. We recommend purchasing the Dual Fuel range with a separate downdraft and having it professionally installed. Please do not hesitate to reach out to us for any further questions that we can help with!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionWhat is the depth from the wall WITHOUT the handle ? Thx Nancy

Asked 3 years ago by Nancy.

This question was asked about the related product: ZLINE - 30 in. Wide 4 Burner Legacy Dual Fuel Freestanding Range Electric Oven w/ Satin Steel Door - Stainless Steel

• A:Answer Hello Nancy. Thank you for reaching out. The depth without the handle is 27.5 inches. Please do not hesitate to reach out to us if you have any further questions that we can help with!

  Answered 3 years ago by ZLine Customer Service

  
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