Questions & Answers

Q: QuestionCan I put the rice cooker in the dishwasher?

• A:Answer No, the rice cooker is not dishwasher safe. It is recommended to hand wash the removable pot.

Q: QuestionWhat is the capacity of this rice cooker?

• A:Answer This rice cooker has a capacity of 10 cups of uncooked rice, which yields 20 cups of cooked rice.

Q: QuestionIs the interior of the rice cooker nonstick?

• A:Answer Yes, the rice cooker has a nonstick interior for easy food removal.

Q: QuestionDoes this rice cooker have a timer?

• A:Answer Yes, this rice cooker is equipped with a timer for your convenience.

Q: QuestionDoes this rice cooker have a keep warm function?

• A:Answer Yes, this rice cooker has an automatic keep-warm function to keep your rice at an optimal temperature until you are ready to eat.

Q: Questioncan you steam vegetables in this rice cooker. It did not come with a steam basket

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your inquiry. The NP-HCC rice cooker model does not have a steam basket accessory or part which can be purchased that would be compatible. This model also does not have a Steam setting, so we do not advise to use the unit as a steamer. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further information or email [email protected]

  Answered 2 years ago by Zojirushi America Corporation

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Q: Questionhi, is this made in Japan?

Asked 4 years ago by bee.

• A:Answer Thank you for your inquiry. The Induction Heating System Rice Cooker & Warmer NP-HCC18 is manufactured in Japan. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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