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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,102 reviews
  • Rated 3 out of 5 stars

    Not very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors are 2 mm vertically off. The freezer door opens cockeyed as well as the freezer shelf. Cools fine. I thought Kitchenaid was a good manufacturer; wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and great service but could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well good product great service. Happy with everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It's actually a bit smaller than my old one but so well organized it seems more spacious. I would give a 5 star but the engine is noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my beautiful fridge. So far so good love KitchenAid appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good deal?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth refer to replace a high quality one that stuck out too far. Unfortunately the door hinges on the top made it so we couldn’t slide it back so now needing to cut out the upper cabinets some. Counter depth means lack of space. The sales price was reflective of a couple dents in the stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just got it. Seems fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Friendly and careful installers. Does everything we want. only question is how long will operate without repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! However it does not fit a pizza box in it. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great looking and functioning fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the black stainless steel look, just wish it were on the sides as well. a bit noisy when the ice maker fills with water and when it dumps ice into the tray. Otherwise a beautiful machine with ample glass shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kitchen Aid seemed more heavy duty construction than many of its competitors and we have trust in the Kitchenaid brand name. So so far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 1 out of 5 stars

    '

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is great , I like it’s sleek looking outside and inside. Minimum space of ice maker simple and clean. I am not an ice lover, so it is great feature to have. The water tastes very clean and freash, and I like it inside to keep outside of refrigerator nice and simple and easy to maintain. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding at time of purchase and when it was delivered for install. Both time the service was outstanding!! This refrigerator met our needs. I will definitely be back to purchase items at Beat Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    falling apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great aesthetically, but has been falling apart since purchasing. The ice maker broke within a year of purchasing. Also, overtime all the handles have become very loose and the upper doors no longer seal properly. I do not have kids, so the fridge was not roughly used at any point.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Kimmy, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from KitchenAid. The shelfs are solid. The light is very bright. And it has easy access to the water filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The interior is well laid out and makes things easy to find. The roll out freezer door works great and also allows you to find things easily. The unit is very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. We love the water spout inside! Much less spilling. And the water tastes great. It keeps the food cold and the freezer has good storage. Truly an exceptional buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love kitchen aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old fridge went out I was actually kind of excited because I have been dying to buy the last piece of our kitchen aid appliance set. This fridge is perfect. It keeps the food nice and cool. Doors close very well. You can't go wrong with kitchen aid in my opionion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, the clean lines. I was looking for a refrigerator that was counter deep and I trust Kitchen aid. There is less space in it than my last fridge but it forces me to deep clean it often and not keep too many condiments that I never really use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. Getting water is a little awkward though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entire suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item as part of a KitchenAid package. Very nice looking but can't comment on functionality because we are still in construction phase of kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Appearance; Works well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator arrived in excellent condition and the installers, Luis and Edgar, were terrific showing efficiency, knowledge about the product, and patience in explaining what the owner needed to know. The appliance looks great and, so far, is running well..

    I would recommend this to a friend
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