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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 821 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Surface 24W Power Supply's compatibility, affordable price, and reliable performance. Many appreciate its compact size and portability, finding it convenient for travel and everyday use. Some users noted that the cord could be longer, and a few mentioned the lack of a USB port as a drawback. Overall, the positive feedback on functionality and value outweighs the minor criticisms of design and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 821 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the original . Having trouble getting my old cord to stay plugged in, this one does fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Much needed to charge for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my surface 3 for a great open box price for travel. Even though it was different than picture.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better in every way

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and far easier to travel with than the cord that came with my surface

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Charger ever used. Easy to carry around with surface

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface 24W Power Supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the cost. Lightweight and convenient, sturdy and tough.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Laptop Power Source

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter lost her laptop power source. I came in bought it and WOW! My granddaughter was so excited. Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Surface power supply

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a back up for my tablet. Works great and I leave it at work so I don't have to carry it back and forth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connetion is easy to use due to magnet attachment. No worries about breaking or damaging laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love iiittttt!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and more convenient than original charger. This is will be my travel charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a computer you don’t plan on working from/using for extended periods of time it’s a great purchase. If your are hoping to extend the hour per use by charging while computer is in use (not really recommended) this is not the charger for you. Depending on the activity you are trying to preform the computer can deplete the battery faster then the charger can charge it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Better Charger than Justin Herbert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger! You plug it in and it charges the surface. Thank you Thomas Edison. Honorable mention Nikola Tesla.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was reduced same as original cord I had. Quick shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Community leader

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfaces are my faves I still have my old surface computer that nobody seems to be able to fixe but I still keep it just for memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travel Lifesaver. Compact size makes for an excellent travel accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price. Works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I went on a trip and had left the charger for her computer at home. We were apprehensive at first thinking we would have to pay a lot of money to get a replacement charger. We are very happy that Best Buy had this one at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine in when I lost my charger! Needed it bet. Package looked brand new

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Anonymous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handycharger good quality easy to use and travel with

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    works perfect!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great and had no issues charging my 1st surface pro laptop. Fortunately I found my original power cord I thought I lost and returned this one, but that's only cause I was pinching pennies at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review of Surface power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an extra power cord/charger to keep in the car. I now do not have to take my home power cord with me when I travel. I like the power cord because of its long length and ease to connect with my Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Genuine Microsoft charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked exactly as I expected. I thought it wouldn't because of it's capacity, so i was making plans to buy a bigger one. However, this one works great and needs no replacement.

    I would recommend this to a friend
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