Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,539 reviews
  • Rated 5 out of 5 stars

    I understand why people love this mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this mouse because of the scroll wheel. When I first unboxed the mouse, I thought "Wow, this fits so nicely in the hand." And when I started using the scroll wheel I thought it was broken or permanently free-spinning, which I assume is a gaming feature. Initially, I didn't like the free-spinning at all, and I almost returned the mouse because of the scroll wheel. And then I discovered the switch right below the wheel which locks it into clicky mode. Amazing. I understand why people love this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear that the G502 HERO fits so well in your hand – that ergonomic design is something our team puts a lot of effort into. We're Glad You Stayed! Logitech

  • Rated 5 out of 5 stars

    Awesome mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is better than the Razer viper 8k hard recommend (and yes you can turn off the RGB)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    A Very Good Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this mouse except for one flaw..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the Corsair Harpoon RGB. I love the feel of the G502 Hero. Its sleek design just feels right! The adjustable weights are awesome too. One of my reasons for switching mice was because I wanted a heavier mouse because I’m a pretty strong guy with thick hands. I needed something with some weight to it. But one fatal flaw on the mouse is, occasionally I get double clicks. It’s not very often and when it does happen, it comes in spurts. After doing some research, I found that this is can be common in Logitech mice. So I definitely recommend getting the replacement plan if you purchase this mouse. Here’s some pros and cons Pros: Adjustable weight Thumb rest on side adds to extra comfort Beautiful design Mouse cable is light and nice quality Mouse shape fits hand well Sensor is super accurate Cons: Double clicks Logitech software is annoying DPI Switch is right beside LMB, so you’ll have to get used to not accidentally switching DPI Scroll wheel (although not bad) could be better quality Ultimately, I recommend this mouse with the protection plan. If not for the double clicks, I would’ve given the mouse 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable weights on this mouse set it apart form the competition. It is great to be able to determine how weighty the mouse is depending on the DPI profile you choose (or assign). I love all the buttons and the infinite scroll wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is one of the best I've ever used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of mice in my time, but this is easily one of the best. Smooth movement, good weight feels nice in your hands, and plenty of buttons to assign macros, or game commands to. Good software that is easy to use, and doesn't take over your PC is a bonus. Fantastic mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Big Hands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse, lots of programable buttons

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customizable weight, good program to set all key binds or macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 5 out of 5 stars

    Goated mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, will pick it every time. Great feel for bigger hands and being able to switch dpi with the press of a button is great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to know you're satisfied with your Logitech - G502 HERO Wired Optical Gaming Mouse. We really appreciate you taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good after replacing my 5-year-old mouse due to wear and tear this works excellent I enjoy the many features it has. I often game and play complicated games which require keybinds and this mouse has exquisite buttons to bind spare keys to. Love it do not regret purchasing this product. Great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staple Gaming Mouse

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much else to be said about this mouse. Its reputation is warranted, not only is it extremely comfortable, but the software that controls the DPI is intuitive and easy to use. The DPI is noticeable for each setting, meaning whatever you’re comfortable with you'll be able to set it to and use without feeling like you aren’t really leveraging that DPI. Overall, there’s a reason this mouse is regarded so well universally. You won’t regret having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Rated 5 out of 5 stars

    It points! It clicks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It's got more buttons than you could ever want. (I love the side wheel clicks) I have large hands and this mouse fits great. The scroll wheel is so good on this mouse, it makes it hard to use any other mouse. One critique though, they switched to a rubber cord instead of the old braided cable which is a huge downgrade. Oh, and the customization software (GHub) is GARBAGE, but you can save your preferences to the onboard memory and uninstall the software. If you can get it on sale for $30 it's a great value and holds up to some serious abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MOUSE EVER!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer mouse ever!!!! Do not hestitate to buy this! Stop looking at that Razer garbage and pick this up. Ever heard of King Arthur and his magical sword Excalibur? This mouse is like that. Weild this much smaller Excalibur to decimate your online foes or do your taxes in such a heroic manner the IRS will know you mean business. Do it all in style with the beautifully minimal RGB effects right in the palm of your hand. Wanna scroll through a long paper? Release the scroll like the mighty kraken, flick the wheel with the might of zeus, and watch that page go by like a million monkeys writing "A Tale of Two Cities." Amazing mouse with amazing durability and features that would make your mother cry tears of absolute joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My all-time favorite gaming mouse

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little mouse this is. It feels amazing in the hands, it's light and easy to use. The cord is very high quality. And I love the RGB lighting. Makes the desk so much more alive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on a budget, then look no further. It’s quiet & the infinite scroll is amazing. The hotkeys are easy to set up. S-tier mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re thrilled to hear it delivers great value, smooth performance, and features you enjoy. Logitech

  • Rated 5 out of 5 stars

    Amazing Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level gaming mouse, with weights for added customization

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review! We’re glad to hear the G502 HERO delivers great value as an entry-level gaming mouse, with customization options that enhance your experience. Your feedback is truly appreciated. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a wireless mouse but switched to the G502. It feels better in my hand, has just the right amount of buttons and you can adjust the weight of the mouse. Great mouse for the price so you can't go wrong, I highly recommend this mouse!

    I would recommend this to a friend
Sponsored