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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 7,539 reviews
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is smooth, easy to use and it fits my hand perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful review. It’s great to know our product is living up to your expectations. Your support helps us keep delivering quality. Logitech

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse for anyone! I personally love the extra buttons that you can use to key bind and how comfortable it is holding the mouse which is very important. RGB is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent and well-built mouse. The programmable buttons make everything so easy. I have a 60% keyboard so the media keys (volume up and down) and the delete key are done by using the FN key. With this mouse, I can program the volume keys and delete keys straight into the mouse. It's just incredibly convenient having all these programmable buttons at your fingertips. Gaming performance is great too. It is perfectly weighted out the box (for me) and comes with extra weights if you find it too light. The RGB lighting is also very pleasant. Nothing over the top but very subtle and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable high performance mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience. Logitech

  • Rated 5 out of 5 stars

    Down with wireless Fly by Wire

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few games, but for what I've played, this meets all my needs. The mouse is very comfortable in the hand, and has a ton of mappable buttons (using the mouse app). The braided cord is very long and rarely ever gets tangled. almost all the features you would want to have control over, like speed, tracking, etc., are all adjustable in the app. With a little bit of (very easy) programming/coding, you can set buttons to auto press, continue pressing or do specific keystrokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on sale and is a amazing mouse. I have bigger hands and it still is a comfy fit for long sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Rated 4 out of 5 stars

    Very good Mouse for the Price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price point. It feels nice even without a mouse pad and the extra buttons are in very comfortable spots. The RGB is very nice and it comes with weights. The size may be a bit large if you have small hands but other than that very good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a wired mouse in ages. I bought this one because the wireless mouse I had been using for past several years always had problems where the left button would stop working and I would have to replace it. It also was a Logitech but just not built to stand up to my gaming style. I purchased this one and so far it seems to be more durable than my old one. The weighted base was a nice addition and the feedback on the buttons seem better. The cord does not seem to get in the way. I would suggest this to anyone who games! Great mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to Last – Perfect for Warehouse Use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! We use it daily in our warehouse and at our shipping station, where it gets a lot of heavy use in some pretty rough conditions. Despite that, each one lasts us around 3 years, which is impressive. The customizable buttons are a huge time-saver for quick actions. Highly recommend for anyone needing a durable and reliable mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic feedback! We're thrilled to hear the G502 HERO is standing strong in your demanding workspace and making tasks easier with its customizable buttons. Your recommendation means a lot to us—we truly appreciate your support and trust in its durability. Logitech

  • Rated 5 out of 5 stars

    Comfortable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very comfortable and easy to use. The software used to configure the mouse is very self explanatory, and the mouse itself is super responsive and has an excellent build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as the best and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse all though it is wired is not like your traditional chord it doesn't tangle its never in the way barely noticeable. The mouse itself has a good amount of buttons none to few and not too many its simple to use. It glides across a decently matched mouse pad like butter. Its comfortable, agile, and it even come with weights that you can freely take in or out so lighter or heftier its personal preference. Well worth the 50 bucks I paid and I would Definitely recommend it to anybody who's trying to get into PC gaming as I am too its good for the budget and it performs well as expected from Logitech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Software is easy to use. It also has a lot to customize. I really like this mouse. Mouse also comes with extra weights if you like a heavy mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is a highly-rated and customizable gaming mouse with a sleek and ergonomic design, 11 programmable buttons, and a highly responsive and accurate sensor ranging from 200 to 12,000 DPI. The mouse also features a weight tuning system, allowing for customization of the weight to suit individual preferences, making it an excellent option for both serious gamers and everyday users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. It is his favorite mouse. He plays a lot of online gaming. Probably more than he should. But he puts his equipment to the test. He had this mouse originally for over a year. It broke. I bought him a Razer mouse (my favorite brand) as a replacement. Sometime later, I noticed this one on sale at a great price. So I surprised him with a new mouse. He says by comparison, he likes this one much more than the Razer. My advice, if you like the Logitech software, stay within the same ecosystem. That way the mouse, keyboard, etc. is easier to manage. He likes Logitech, so he is very happy now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Weight, big hand friendly mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're right handed and either prefer to have your right hand do alot in gaming or if productivity is your thing, this is your mouse. It has some more weight compared to others and you can even add more weight. I prefer the weight as it allows for more precise movements. Ghub software is easy. I have several different profiles set up and as someone who still prefers a controller for games, when I need to use a Keyboard and mouse, this makes it easy. I gave it 4 stars only because my first one lasted around a year before the left mouse button started to not register. It's a low cost mouse, especially on sale, so I honestly don't mind. It's one of the reasons I have avoided wireless, due to cost. Go to the store, feel the mouse and if it fits your hands well, you'll be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get over the feel of this mouse. I can’t move on to any other mouse to game with. Custom weights to make your game play feel smooth. Extra buttons to have the quick reaction while gaming. Dpi levels set for when you change to other games. Long lasting. I can’t give this mouse up for another until they stop selling them and mine don’t work anymore. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive, and easy to personalize the features. The parts that light up look great too. If you want a solid mouse without busting your bank, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire mouse for big hands.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse. It fits my giant hands perfect and just enough buttons for me to program. Thanks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sure, here's a shorter version: The Logitech G502 is a great choice for gamers with large hands, offering a comfortable grip, customizable weight, programmable buttons, and a precise sensor. Enjoy your G502!

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