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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 17908 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 17,908 reviews
  • Rated 5 out of 5 stars

    Best head phones!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. They do take some getting used to in the beginning. Slightly heavier but you will forget you have them on after a few days. The sound is awesome and the noise cancellation is great for a loud office. This is my second pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and extremely comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful overpriced luxury listening worth invest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars bc they are beautiful audio but they suck for phone calls and in the beginning but the longer you have them and break them in they are 100% luxury listening and they are good for the bus the train etc good for 15 minute breaks 30-1 hour lunch breaks ignoring your coworkers you get the point it has almost a week of a break in period they suck at staying on your head if you have a fro they are designed for people as bald as Steve Jobs or short haired like Tim Cook even then you gotta be bald for it to not slip off your head man or woman whatever you are there’s only 2 genders besides that I listen to whatever unless it’s bad bunny drake and j Cole the Dolby atmos is beautiful for The Weeknd’s songs K.Dot’s good for classic music frank sinatra you get the point just a fallout 4 and 76 radio station Johnny cash everyone classic music you can think of they give you that lightweight beautiful feel and compliments from people that wear those uncomfortable AirPods as so they say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them but they were heavy and as a person with glasses they tended to cause me a headache. After 6 months I sold them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best i’ve every tried

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best noise-canceling headphones I’ve ever owned. The active noise cancellation is phenomenal, effortlessly silencing background distractions, whether I’m commuting, working, or relaxing. The sound quality is equally impressive, delivering rich, immersive audio with a balanced soundstage. They’re also incredibly comfortable for extended wear, thanks to the breathable mesh canopy and memory foam ear cushions. While they are a premium investment, the build quality, seamless integration with Apple devices, and unrivaled noise cancellation make them worth every penny. Highly recommended for anyone seeking top-tier audio performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delightful Review of AirPodsMax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated audiophile, I have always sought perfection in sound quality and comfort when it comes to headphones. The AirPods Max, Apple's foray into the premium over-ear headphone market, has certainly caught my attention. After spending several weeks testing and evaluating these headphones, I am ready to share my thoughts. The AirPods Max unquestionably deliver an impressive audio experience. The custom-built drivers, coupled with Apple's H1 chips, result in rich, clear, and well-defined sound. The bass is deep and punchy, while the mids and highs are balanced and intricate. Audiophiles will appreciate the accuracy and detail in the sound profile, making for an immersive listening journey across various genres. Apple's Active Noise Cancellation technology is top-notch. It effectively eliminates external distractions, providing a serene listening environment. Whether you're in a bustling city or on a noisy commute, the AirPods Max create a cocoon of tranquility that allows you to focus solely on your music. The AirPods Max sport an elegant and distinctive design, with a stainless steel frame and breathable mesh headband. However, the design also introduces some weight, making the headphones noticeably heavier than competitors. While the design is undeniably premium, extended use might lead to discomfort for some users. The Digital Crown, borrowed from the Apple Watch, adds a touch of familiarity and provides intuitive controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. I know they’ll last me until they have the 5th Gen Aipods Max and they’ll STILL sound great. I love this pair. I always use them when cleaning, doing my womanly duties. The sound is so crazy, one time I had to take them off because I wasn’t sure if it was coming from my phone or headphone because it sounded so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love these AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubting if I had to spend that much on headphones. But when I’ve got them, I had no doubt that I made a right decision. I love the quality of sound and that I can reduce the noise when I go to the gym. It’s cool that they have customization for your ears. Never seen that before. I also saw that someone said that they couldn’t adjust the size but you actually can. The only con that I’ve noticed personally for me is when I go to the gym and if I have to lie down on the floor for certain exercises, the headphones don’t hold on my head which is inconvenient cuz I have to put the band on my forehead lol But other than that I think it’s a great purchase! P.s: first time I purchased them in a blue color but didn’t like it that much and decided to go with grey. It looks more classy and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing hesdphones, Ditching apple ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just arrived today and have been trying it out for a few hours. I have to say its amazing sound quality, noise doesnt leak out of the headphones(no one else can hear it). My ears are also super sensitve and this doesnt hurt them at all. My mother tried them as well and she just ordered a pair herself. So in conclusion I regret not getting these sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall quality headphones I’ve ever owned. The fit is amazing as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Apple AirPods, and I must say, they have completely revolutionized my audio experience. The convenience of wireless connectivity paired with the seamless integration with my Apple devices makes them a true game-changer. Whether I'm listening to music, taking calls, or engaging in virtual meetings, the sound quality is unparalleled. The clarity and richness of the audio are simply unmatched, providing an immersive listening experience that transports me into my favorite tunes. The lightweight and ergonomic design ensures a comfortable fit for extended wear, and the intuitive touch controls make it easy to navigate through songs and manage calls with a simple tap. The charging case is compact and sleek, making it convenient to carry around and ensuring that my AirPods are always ready to go whenever I need them. Overall, the Apple AirPods are a must-have for anyone seeking premium audio quality and unmatched convenience in a wireless earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Maxs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any holiday or anniversary :) works better then AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen some people say these fall off easily but mine stays right on! I love these headphones, they really cancel out the noise. Not only do they look nice on, the sound quality is great as well. I wear these to the gym and they stay on. I do have to adjust it to a certain angle when I do hip thrust but it still doesn’t budge. The only negative thing I would say is that you can’t turn them off, they stay on in a “sleep” mode so even though the battery life on this is good (last up to 1 week without charging it) if you need to charge it frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and Comfort: The AirPods Max exude luxury with their sleek, modern design and high-quality materials. The stainless steel frame, memory foam ear cushions, and breathable knit mesh canopy provide a comfortable fit, even during extended listening sessions. The headphones feel solid and well-constructed, though their weight might be noticeable for some users after prolonged use. Sound Quality: Sound quality is where the AirPods Max truly shine. The audio performance is exceptional, with a rich, detailed soundstage that enhances every genre of music. The bass is deep and powerful without being overwhelming, the mids are clear and natural, and the highs are crisp and precise. The spatial audio feature with dynamic head tracking creates an immersive listening experience, particularly when watching movies or using compatible apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the apple ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the sony xm5 and they were great. But I am an apple user and have the ipad pro, macbook m1, iphone, and apple watch. The airpods max is very comparable to the sony xm5. But for anyone deep in the apple ecosystem, this is the way ;). If you use any other OS I would recommend the sony. The apple watch works seamless when I am on the treadmill, the headband is secure enough for me to do jumpboxes, its snug enough for me to use on the decline ab bench, and my ears dont hurt after having them on for a couple of hours. Had to switch from in ear to over the ear because of ear tenderness from using the in ear buds. If you do sweat there will be moisture in the cups, but I take the cups off after every use and make sure no moisture stays inside. Overall, I have enjoyed using these for gym, watching movies, listening to music, and pleasantly surprised that these work very well for online gaming (better than my razers). Oh, and they work for taking calls too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods max

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I got multiple the best headphones I’ve ever used lasted in me for so long didn’t have any issues. I absolutely love them anytime I’ve ever let anyone use them or borrow them. They say the same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is the best quality compared to other brands. They're lightweight and easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max: A Blend of Premium Sound and Style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the AirPods Max in Sky Blue and am impressed by their premium design, exceptional comfort, and superior sound quality. The Sky Blue color is sophisticated, and the headphones' build screams luxury with comfort to match. Sound-wise, they deliver crisp, immersive audio with impressive noise cancellation and transparency mode. Pairing is seamless with Apple devices, and features like spatial audio enhance the listening experience. Despite the steep price and the need for an adapter for wired listening, the AirPods Max stand out for their up to 20-hour battery life and stylish, albeit minimal, Smart Case. In summary, if you value high-quality audio and stylish design and are willing to invest in a premium product, the AirPods Max in Sky Blue are a fantastic choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe the sound quality and noise cancellation on these things! Sure the price is less than ideal, but I believe you get what you pay for here! I'd recommend spending the extra money on AppleCare+. With an investment this big for something you take many places, it's worth it just in case. My major issue is the wired mode. They don't work with any other adapters except the overpriced Apple one. Or so it seems. I have one on the way from them after buying one third-party one on amazon that didn't work with them. That cable was Apple-certified as well. All in all, I say if you have an iOS, iPadOS, MacOS, or TVOS device go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. Was on the fence about buying them but snagged them on a good deal for $100 off. The noise cancelling is great - was able to sleep the entirety of 2 round trip 10 hour flights while my husband sat frustrated and awake by the cacophony of babies crying... that alone justified the price tag for me! In my every day life, I use these while I uber home every day and again, the noise cancelling means I can fully read a book without hearing anything. I use them at the gym daily and my biggest concern was sweat - I haven't had any issues while pairing them with a very affordable set of silicone protectors off Amazon (PICTURED). The connectivity is great and the main reason I leaned towards these as I have an Apple system (Macbook, watch, iPad, iPhone etc). The carry case is not as annoying as people made it seem and fits nicely in my handbag. I charge it once every 2-3 days (and use it for 2 hours a day), although admittedly I just charge it when I feel like it so I haven't been maxing the headphones out. Overall, would purchase again!

    I would recommend this to a friend
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