Main Content

Customer Ratings & Reviews

$24.99
Save $5
Comp. Value: $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1021 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,023 reviews
  • Rated 5 out of 5 stars

    Viva Italy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Travel Adapter yet but I soon will when I go traveling. I did go over what it will be able to provide for me and it seems to be just what I need. The employee who helped me and described what it would provide was soooo helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Tom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine, but wish it 1 or 2 usb charging ports as other models have and I did not know they are used all over Europe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was easy to use and worked well. My electronics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and worked well. My electronics were fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fine but ended up leaving the end in the wall at a hotel in Europe because when you attach the different end pieces they don't click in and easily stick in the wall. So you need to make sure you pull both pieces when you remove from the outlet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Way too heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just about to travel and bought this in a rush. There were no other adapters with Australian plugs in the store, so I didn't have much choice. You can as well carry a brick when you travel. This thing is insanely large and heavy. Of all the parts included, I just need one plug, which should normally cost perhaps $5.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the inconvenience you experienced with the adapter. Your comments about its size and weight are valuable, and we will take them into consideration for future improvements. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Travel power adapter great one !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product was very useful, used it on my trip to Spain and was always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these products when I was recently out of the country and they worked beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adaptor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed fir international travel. Multi pack. Used in Israel with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to travel to Spain! I got it as a last minute order pick up and it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel adapter and converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well on our trip to Italy. No problems and we were satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wat we needed for our trip.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as described. Would recommend for travel to Europe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Versatility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable on our summer trip to France and Italy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work for hair straightener / flat iron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this voltage converter specifically for using my American hair straightener / flat iron while in Europe and it did not work at all. My hair straightener had smoke coming out of it after being plugged in for 10 seconds. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the voltage converter did not work for your hair straightener. It's important to make sure that your hair straightener is compatible with the voltage in the country you are traveling to before using a converter. If you need any further assistance, please don't hesitate to reach out. - Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Item to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specifically for a trip to Japan, it worked perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stops working after a few days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to bahrain and the product worked great for the first week. After that, the adapter outlet died and the the converter outlet started cutting on and off and overheating. Hopefully im able to find a replacement before my phone dies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Travel adapter set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Europe right now - charging iPhone, iPad, laptop and electric tooth brush without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Would not buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this on short notice for an upcoming trip. It is an older design...no usb ports,heavy etc. There are newer designs that are much more practical to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought two, both dead in a month.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this. I bought two of these in-store before a three month trip to chile. It has been one month and both have failed. One failed within a couple weeks and is completely dead (took out a phone charger with it) both the adapter and the voltage converter. I can't even use it with my 240v compatible devices! The other failed today and lead me to write this review. Reliability is extremely important when it comes to adapters like this, and these failed spectacularly. I could give more minor complaints about the design and the way the adapters slot in, but there is no need. It doesn't work. Not even as a simple adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MrAptronym,
      We deeply apologize that both your travel adapter and converter is no longer working. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero if possible. Purchased from Best Buy for a trip to Australia, power converter function did not work at all and blew out one of our devices. Couldn't return the product as I was out of the country and the return period has expired. Complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Donotbuy, thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. We appreciate your feedback and are sorry to hear that the product did not meet your expectations. Your insights are valuable to us and will help us improve our offerings. If you have any further comments or suggestions, please feel free to share them. Thank you for taking the time to provide us with your thoughts. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Product burnt up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product burnt up first time using it. Product not safe

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JMac. Thank you for writing a review about our Insignia Travel Adapter. We know how frustrating it is that this adapter was burnt up and you did not feel safe to use it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

Sponsored