Customer Ratings & Reviews
- Model:
- V6F-00001
- SKU:
- 6408383
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.
This summary was generated by AI based on customer reviews.
Nice graphics!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed. I’m 58 and not much impresses me anymore. But the Surface Book 3 did!
I would recommend this to a friendSurface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second MIcrosoft Surface book. Perfect for college business program
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Nana,
Thank you for sharing your experience with the Surface Book 3. It is great to hear that it works great for your college business program. We hope that you continue to enjoy it.
Best,
Katie
Surface Customer Care
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought thid laptop for my nephew for online classes at school and he loves it!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a Great product! Love this computer well worth the money.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Book 3 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Easy to navigate laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my preteen's first real laptop. He loves it for gaming and videos.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Carolyn,
It is great to hear that he is loving the laptop! Thank you for sharing your thoughts with us.
Best,
Katie
Surface Customer Care
Very nice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Surface book is an excellent product. I recommend this laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thank you for recommending Surface Book 3 to others. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Daughter loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated my daughter's laptop for her to go off to college. She loves it so far.
I would recommend this to a friendComputer Replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the exceptional service again. The Phoenix store was great.
I would recommend this to a friendGreat but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and i loved it. Except for the fact that it kept freezing even when I had one thing running. I also would do the updates only to say that it wasn't update. I believe there was something wrong with the inside of it like I got a lemon. Other than that it does pretty cool stuff.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Sharon,
We're glad that you're enjoying your new Surface Book 3 for the most part. If you're continuing to experience freezing issues and have already tried updating your device, we recommend running the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
If that doesn't help, we recommend reaching out to Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! This is by far the best laptop ever. Very responsive
I would recommend this to a friendSurface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good device. I'm really enjoy working on it.
I would recommend this to a friendBest laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best laptop for engineering students.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly well for my daughter’s school work.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen freezes. I have to let the battery die just to fix it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bobby,
We're sorry that your new Surface Book 3 isn't meeting expectations. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
Surface 2 in 1 Notebook is a great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great buy because you are getting 2 purchase values at one time.
I would recommend this to a friendGreat for college students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the bells and whistle’s you could ever want at an affordable price
I would recommend this to a friendstart and go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid state drive allows for super fast start up, 3 seconds to working
I would recommend this to a friendAmazing 2-in-1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and its really helpful with my school projects
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Book 3 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use laptop for business purposes. Love the detachable keyboard option!
I would recommend this to a friendGreat, but needs better processor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer, just wish it had more processing power
I would recommend this to a friend
