Customer Ratings & Reviews
- Model:
- NS-ATC3SS1
- SKU:
- 6409628
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 3 Gal. Automatic Trash Can is the perfect size, especially for smaller spaces like guest bathrooms, and appreciate its ease of use, making it suitable for children. The sensor feature and automatic lid are also well-received, along with the product's quality and design. While the sensitivity of the sensor is a minor concern for some, the overall odor control and long battery life contribute to a positive customer experience.
This summary was generated by AI based on customer reviews.
Sometimes works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return it if I could since it seems overpriced for what you’re getting and it’s very small 
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We appreciate your feedback about this product. It is helpful to us so we will be able to know how to improve the quality of it and make sure that it is fair for the price as well. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Me
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, rust and bad lid within a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 3 Gal. Automatic Trash Can. We're sorry to hear about your experience, and we appreciate you bringing this to our attention. Your comments are important as they guide us in improving our products and ensuring a better experience for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-gal-automatic-trash-can-stainless-steel/6409628.p?skuId=6409628
Why don’t it work
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 weeks tried changing the batteries and still not working
No, I would not recommend this to a friendits stopped working after a few weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted my money after a 3 weeks its not closing anymore by itself even if has new battery
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Maybe I got a dud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work would not auto open. One day started working then a few days later stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 3 Gal. Automatic Trash Can. I understand it is not working properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Defective Sensor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor works terrible if at all sometimes. I would not recommend this product. I leave the top open do i dont have to fight to open it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 3 Gal. Automatic Trash Can. We understand how frustrating and annoying is that it is not opening by itself. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Fedex sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would have been great but fedex dropped my package and was stolen and never replaced.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Novicedrone,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I understand you found it discouraging since your package was not properly shipped by the courier. I highly recommend raising this concern to the courier or to the retailer so that this can be catered. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-3-gal-automatic-trash-can-stainless-steel/6409628.p?skuId=6409628
Worst experienced
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do kot purchase this item, Onky for few days it will work automatically after that it will stop working automatically.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Isaac1,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
trash can imposter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture does not accuratly represent the true size of the product is too small for large dog poop to fit in totoal sell job
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happened that all of the parts was not in the box, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
Misleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss lady in piece of junk Not worth the money. I wouldn't mind again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AlbertC,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. It has come to my attention that you were not fully satisfied with the purchase of this product. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Truthful Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pointless. I returned it. I'd rather just use my index finger to push down on a 4 dollar trash can.
No, I would not recommend this to a friendVery Small Trash Vsn
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's suppose to but Cody to much for the size
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3 Gal. Automatic Trash Can! We understand that you are having issues with your trash can. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your trash can.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Automatic trash can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for two weeks then constantly opened on its own and had to turn off to shut it down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sincere,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products.
You can check below steps.
• Press the (power) /OPEN/CLOSE button to close the trash
can.
• Check to see if there are any objects within the sensor area. If there
are, remove them.
• Wipe the sensor with a dry cloth to make sure that the sensor is
clean and that there is no excess moisture on it.
If still won't work, please contact us using the link below, we'll be more than happy to assist you regarding this matter. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Don’t even bother...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good trash can. The sensor barely recognizes you are trying to throw something away so it never opens automatically. I returned both cans I purchased.
No, I would not recommend this to a friendStopped working after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these one of them stopped working after 6 months. Don’t waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3 Gal. Automatic Trash Can! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It okay for a small room but not for a kitchen. The price was okay. That about all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Not a good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Door doesn’t close properly and the smell comes out. I wish I could return it now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gangadhar,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I understand you found it uncomfortable to use since the door does not close properly and the smell from the trash can comes out and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Tiny garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tiny garbage. Would work for a bathroom, but It’s too small for an office
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jesss,
We appreciate your feedback. It helps us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
worst trash can
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, doesn't even open. This item is defective.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3 Gal. Automatic Trash Can. We appreciate your feedback and are sorry to hear about the issue you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-gal-automatic-trash-can-stainless-steel/6409628.p?skuId=6409628
the top dont work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top doesn't work at all, and I tried several batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Slimgurl. Thank you for writing a review about our Insignia Automatic Trash Can. I apologize thatthe top does not work even tried several batteries. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
