Customer Ratings & Reviews
- Model:
- NS-MLC621MG
- SKU:
- 6410911
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working and I am returning it. I don’t know why it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Drdjsmothers70!
Thank you for taking the time to review our Insignia - 10' Lightning to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to be very durable. First one I bought didn't work and had to be returned. Second one stopped working 1 week after I exchanged for it.
No, I would not recommend this to a friendCable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable lasted one week and quit charging. Would not recommend.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to insert into iPhone port and didn’t consistently charge. Returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 10' USB-C to Lightning Charge-and-Sync Cable. I'm sorry to hear that you had difficulty inserting it into your iPhone port and experienced inconsistent charging. We understand how frustrating this can be and appreciate your input.
Your comments are valuable to us and will help us improve our products. If you have any further questions or need assistance with finding a suitable replacement, please don't hesitate to reach out to our customer support team. We're here to help!
Doesn't work at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this and doesn't charge with my phone or my girlfriend's phone, completely broken.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
It didn't stay connected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this because I would plug it in and it would seem to stay and start charging. But it must have had some defect because if the phone was at all bumped the cord would fall right out. I tried messing with it for about 10 minutes after it didn't end up charging overnight since it didn't stay plugged oil and it fell out about 5 times and then I gave up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you had this inconvenience. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Product completely failed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is possible I got a dud, but the cable was in flawless condition and yet would not charge either an iPhone 12 Pro Max nor an iPad 8th Gen. Verified the Apple 20 Watt charger worked, so it was definitely the cable. This could be a fluke, or an example of what Google figured out that cheap USB-C cables are all over the market and generally don't work with all devices or all wattages on all chargers, etc...
No, I would not recommend this to a friendDoes not last F-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable stops working after a couple weeks. The first one i thought was defective. Returned and got another one and it did the same thing. Do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm extremely disappointed to hear that the Insignia 10' USB-C to Lightning Charge-and-Sync Cable has failed to meet your expectations, not once but twice. It's unacceptable that you've experienced issues with both units, and I apologize for the frustration and inconvenience this has caused. As a loyal customer, you deserve better quality from our products. We take full responsibility for the shortcomings of this cable and will take your feedback into consideration as we work to improve our product design and quality control. Unfortunately, it seems that this product has not lived up to our standards, and we appreciate your honesty in sharing your experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410925.p?skuId=6410925
Check ur open boxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I made the mistake of buy an open box without checking it. Yes that was bad on my part and when I got home it wasn’t even what it was supposed to be. I haven’t tried taking it back yet. They are probably going to think I made the switch so obviously the employees didn’t check before putting it back on the rack
No, I would not recommend this to a friendwaste money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke in 3 days and no devolutios baja calidad se rompio en 3 dias de uso
No, I would not recommend this to a friendHad to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked the first day, then wouldn’t work at all for a week after. Had to return it.
No, I would not recommend this to a friendNot so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly get “not charging” on the iPad. Have to unplug and reinstall cord. Very annoying.
No, I would not recommend this to a friend10'Lightning to USB-C cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tip broke off within first 3 weeks. I will get a replacement to see if this was abnormal for this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 10' Lightning to USB-C Charge-and-Sync Cable. I understand the tip broke off and that can be disappointing. But, the cable does have a one-year manufacturer's warranty, so we would be happy to check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Very short lived
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item sucks, stopped working 3 weeks after purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that the item stopped working after just three weeks. We take your comments seriously and will investigate this issue to improve our product quality. Your insights are valuable to us, and we appreciate you bringing this to our attention. Keith | Insignia Support
- Pros mentioned:Cable length, Durability
Overall Great Product!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to try out the 10-Foot Charger, and I must say, it has been a game-changer in terms of convenience and versatility. This extra-long charging cable has completely revolutionized the way I charge my devices, providing me with a newfound freedom and flexibility. First and foremost, the length of the cable is worth applauding. At 10 feet long, it offers an impressive range that allows me to comfortably use my devices while they are charging. Whether I'm lying in bed, sitting on the couch, or working at my desk, I no longer have to worry about being tethered to a wall outlet or struggling to find a comfortable position. The extended reach of the charger has provided me with a sense of liberation, allowing me to use my devices more freely while keeping them juiced up. The durability of the 10-Foot Charger is also worth mentioning. The cable feels robust and sturdy, with reinforced connectors that provide a secure and reliable connection to my devices. I appreciate the attention to detail in the design, as it reassures me that this charger is built to withstand the test of time. It's a relief to have a charger that won't fray or break easily, especially considering the amount of use it gets in my daily routine. One aspect that could be improved upon is the cable thickness. While it is not excessively thin, I have noticed that it is slightly thinner than some of the other chargers I've used in the past. Although this hasn't caused any issues for me so far, I can't help but wonder if a slightly thicker cable would provide even more durability and peace of mind. However, it's worth noting that this is a minor concern and hasn't affected the overall performance of the charger. In terms of charging speed, the 10-Foot Charger performs admirably. It delivers a consistent and efficient charge to my devices, ensuring that they are powered up quickly and ready to go. I haven't experienced any issues with slow charging or compatibility problems, which is a testament to the charger's quality. Overall, the 10-Foot Charger has exceeded my expectations. Its extra-long length, durability, and reliable performance make it an excellent choice for anyone seeking a convenient charging solution. Whether you want to comfortably use your devices while they charge or need the flexibility to move around without being limited by a short cable, this charger will undoubtedly enhance your charging experience. With just a minor improvement in cable thickness, it would be a near-perfect product. Nevertheless, I highly recommend the 10-Foot Charger to anyone in search of a reliable and versatile charging cable.
I would recommend this to a friend Not very fast charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m not noticing a great speed at charging the phone in comparison to any other charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Lightning Cable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item broke within the 1st month - hard to find cable like this that don't break = NOT Happy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit broke after a month of the purchase. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cable damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately a week after a light use it quit working!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RamiroRamos,
I totally understand the disappointment towards our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray since it quit working after a week. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
worst purchase ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS CORD! I am returning this and shouldve just trusted my instincts and bought the apple brand. Insignia is best buys brand and I was hesitant to get it. Tested it on my iphone, did not work. Tried it on my ipad mini, did not work either. The concept was good but lesson learned, I will never buy any insignia product again.
No, I would not recommend this to a friendGarbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept charging on and off when moved slightly. Tested with another apple charger and it worked fine. Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and frustration caused by the charging issue with your Insignia 10' USB-C to Lightning Charge-and-Sync Cable - Moon Gray. We're sorry to hear that it stopped functioning properly when moved slightly and that it worked fine with another charger. We take all feedback seriously and will look into this issue to improve our product quality. Thank you for sharing your experience, and we appreciate your honesty in not recommending our product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410925.p?skuId=6410925
