Customer Ratings & Reviews
- Model:
- NS-MLC621MG
- SKU:
- 6410911
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
Brakes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep on braking every time this is like the 4th one I get
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear that you've had repeated issues with our product, and it's completely understandable to feel frustrated with this situation. We strive to deliver high-quality products that meet our customers' expectations, and it's clear that we've fallen short in your case. Your feedback is incredibly important to us, and we want to make this right for you. We'll thoroughly investigate the root cause of these repeated failures to prevent similar occurrences in the future. Additionally, please reach out to our customer service team for assistance with a replacement or refund. We sincerely apologize for any inconvenience or frustration this has caused you, and we appreciate your patience and continued support. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410911.p?skuId=6410911
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ends of the cable were not in perfect alignment, as if it was never tested or perhaps used.
No, I would not recommend this to a friendBreaks immediately
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working well in less than a week, can only use on one side second week and in a certain direction. Cord will be totally dysfunctional by week 3 at the latest.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DarthBrenny,
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not very good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these charging cords and one failed after a couple of weeks. Not sure what the long term durability will be now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 6' Lightning to USB-C Charge-and-Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Broken in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke today. The part that goes into the phone cracked off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're genuinely sorry to hear about the issue you encountered with our product. Your satisfaction is of utmost importance to us, and we understand how frustrating it must be to experience a breakage. Please accept our sincerest apologies for any inconvenience this may have caused. We strive to ensure the quality and durability of our products, and we would like to assist you in resolving this matter promptly. Kindly reach out to our customer support team, and we'll do everything we can to provide you with a satisfactory solution. Thank you for bringing this to our attention, and we appreciate your continued support. Keith | Insignia Support https://www.bestbuy.com/site/insignia-10-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410925.p?skuId=6410925
New stuff that doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work when I plugged it into my phone and I had already lost the receipt and threw out the box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JustinH,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Stop emailing me best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop emailing me Best Buy for a product I bought I don’t even know where I put it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4’ Lightning to USB-C Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. If you need assistance, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman said it would work for my iPhone but it had the wrong ubs plug so wouldn't work. I had to return it I have no idea if it was a good product or not since I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you have taken to leave a quick review of the lightning cable. I am sorry to read that you had to return the unit due to this was not compatible with your iPhone.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Good While it Lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great then after 3 months, it stopped working. It wasn’t even my main charger and there was not any twisting or fraying of the cable; it just stopped charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the charger stopped working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keyboard does not work with amy of my electronics so it was a waste of money to buy. And I had help from an associate it at the store they recommended it
No, I would not recommend this to a friendJust don’t!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were crap and didn’t last over 2 weeks. It seems only Apple makes cords for their products that last. Don’t use these!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging and started fraying. Associate informed me that they were high-quality just like Apple products. They were not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Lightning to USB-C Charge-and-Sync Cable! We know how frustrating is that the unit stopped working and started fraying. We would love tocheck this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
N/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work! This charger didn’t work and it is completely new. I did not have time to take it back for a replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ngeci,
Thanks for taking the time and effort to leave a review our Insignia™ - 4’ Lightning to USB-C Charge-and-Sync Cable - Moon Gray. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not a good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week. Not a good buy. Ordered from someone else and it’s working great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Windsong10,
Thanks for taking the time and effort to leave a review with our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
not a great item for apple products
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my phone running hot……..don’t work on apple iphones
No, I would not recommend this to a friendSlow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow charging cable. My Anker cable is noticeably faster
No, I would not recommend this to a friendPiece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 weeks. Do not recommend at all. Stick wit smaller charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ambernie85,
We appreciate your feedback about this product. Hearing it will help us improve the quality of this cable. If there is anything that we can assist you with, please contact us at -877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com
THICK AS A FIREHOSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cord is like attaching a fire hose to your iPhone...the thing is ridiculously thick..returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 10' Lightning to USB-C Charge-and-Sync Cable! We understand that you're having issues with the unit.We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger been stopped working. I hated it and I think it messed up my charging port.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Deaunte,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Had to return. Bad quality. Waste of time.
No, I would not recommend this to a friend
