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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1471 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,471 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    First New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect option for a small refrigerator space. This will especially be the case in older homes. Very beautiful stainless steel finish and decent space, especially in the freezer!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    2nd time is the charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace first one installed, due to issues with freezer, but replacement works perfectly. No water ran to fridge so don’t know or have to deal with ice maker that these are prone to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very good item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very good and has a nice capacity of storage,I like the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it wish I could have gotten one alittle bigger that fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I've only had it hooked up and plugged in for a week. It was dented on a back panel when it arrived. I didn't return it because it isn't visible when the refrigerator is in place against the wall. I sent them a message telling them of this dent and I got NO response. They could have at least acknowledged the problem,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More shallow than I thought it would be but it’s a great fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this refrigerator. It fits perfectly in my kitchen. I like that it has the ice maker and the freezer is bigger than what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review of new Samsung French door refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator…went from a side-by-side door fridge to the French door…. I like the solid shelves, the abundance of light, and the lack of handles. The flat black surface resists fingerprints. And the vegetable bins are more than ample. Very pleased with my choice.re

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to my kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it looks, It's smaller then the one it replaced. But the layout of seems roomier, I love it ,mush easier to see what you have and to reach it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek & Nice - Needs some functional improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, nice fridge. Good for the price. The bottom, freezer door is a little wobbly (that was clear in the store). The interior looks nice. We have only had it a few weeks but we are satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and delivery guys made a good job putting it in. Very sleek looking and getting lots of compliments. Time will tell how it stands up, but looking good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits well in small spaces.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with this refrigerator. It fits in our small condo perfect. It’s the right size for a smaller space. We’re very pleased with the icemaker inside the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Under counter fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly under the counter not a fan of French doors

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement on amount of fridge space. Large ice container and freezer space. Do wish it had more room for more gallon sized liquid containers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, look, and fit. Only thing is I wish it came with water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing samsung Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am inlove with the color! Its so shiny and clean! I love how compact it is conpared to other more bulcky styles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still new bur seems to work fine and looks pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a week old. Works great so far. The shelving layout lacks configurabiliry but seems to work nicely for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Stylish and sleek, only quirk is it makes a lot ice cubes...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, works well. Our old refrigerator was not working anymore but this dose well to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Disappointing and anything but smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly purchased this due to it's clean and minimalistic design, but the fridge almost instantly died after delivery. A week in, the thermostat stopped working and thawed everything out and it had to be unplugged and plugged back in to work. Best Buy replaced it, but sadly it took like 2 weeks! In other words, I couldn't have any groceries, perishables or home cooked meals for half a month. Now, I have a new second one, and the thermostat works but it's still just bleh. The ice maker overfills so every time you open the freezer, ice gets dumped out all over the floor. Also, when cleaning the fridge out, the door being left open just for a minute results in annoying beeping, where the only way to get it to stop is close both doors and re-open them. So if it takes 3 or 4 minutes to clean out the fridge, you have to open and close the doors 3 times. Sure, the WiFi stuff works so now my phone notifies me when the door opens or closes, but I have no idea who needs that feature. It also claims to have a "power-cool" option where it makes your drinks cold really fast, but it's easier to just put a soda in a freezer for a few minutes. On the bright side, at least it works now and it looks really good but those are very low standards for an item over $1,000, especially from Samsung who I normally love.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, I realize that you are having problems with your Samsung Refrigerator ice maker not stopping and over flowing. I know how annoying this can be and would like to help provide some assistance to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537420. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

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