Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,471 reviews
Rated 5 out of 5 stars
Thats what i call a BEST BUY!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently moved into a house that had a small specific area for fridge I needed something small but big enough to fit enough food for a family of 4. Love my fridge its small enough to fit in small spaces but big enough to hold everything i need and more. Couldnt ask for more.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am extremely disappointed with my recent Best Buy online purchase (August 2025). The item I ordered was on sale, and with the promotion plus the 15% new credit card discount, my total should have been around $828. Instead, I just received a statement for $907.09.
When I called customer service to resolve this, I was transferred between multiple departments and kept on hold for over an hour. No one could give me a clear answer or take responsibility for fixing the issue. The whole experience was frustrating, stressful, and a huge waste of time.
I trusted Best Buy to honor the advertised pricing and promotions, but this has been nothing but a headache. If this is how customers are treated, I’ll have to think twice before shopping here again.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Kajal,
To better address the matter regarding the promotion offered to you, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Pros mentioned:
Design
Rated 4 out of 5 stars
Nice, but not a perfect "fit"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the only white, counter depth refrigerator Best Buy could find for me. Turns out, it is about 2 inches too tall to fit into my cabinetry space. So I am waiting for my handy man to come in the next couple of weeks and modify the cabinets over the fridge. Also, I had wanted a through the door ice dispenser - this makes ice but I have to open the freezer and slide out the ice bin. I did not want wi fi but it comes with this fridge and I don't have a smart phone. So I'm paying for a feature I didn't want and missing out on the door ice dispenser. I do love the sleek look of the appliance and it looks very nice in my all white kitchen.
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
great product!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the size is great, notifies when doors are left open, the lighting is really good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a little on the small size if you like to stock up on frozen food or in general. I love the side door shelves so it makes up for the lack of space in the main compartment.it has smart wifi otherwise it's just a simple fridge which suits our needs!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent fridge ive had it for 2 weeks now and I couldn't be more happier.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there Tapit, I thank you for taking the time to share your feedback. We appreciate you for choosing Samsung in your home and thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
New Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was limited on the refrigerator I could purchase because of space. So far, I am happy with my purchase. There is ample space for me in the refrigerator. My one "complaint" is that it does not have a drawer for deli meat & cheeses.