Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but low on storage. Admittedly we have a counter depth.
I would recommend this to a friendSlickest looking refrig ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator for our daughters over the garage studio apartment. It fits with the decor, perfect for her dwelling and came at a great price!
I would recommend this to a friendGets the job done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. Integrated app works well to control temp and other features from a phone.
I would recommend this to a friendDon't like having to open the doors from the top
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfactory except having to open the doors from the top.
I would recommend this to a friendWorks well....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described. Maybe too bulky than it need to be thank you
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand they always have great products I loved my refrigerator
I would recommend this to a friendExcellent fridge for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for the price. Good ammount of room for the size.
I would recommend this to a friend- Cons mentioned:Freezer performance
NOT HAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on March 29th 2022. By the first week of April started smelling an electrical burning smell and the same the second week and on April 12th called Samsung and technician came out on April 19th and he changed the mother board. April 21st my water and soda was not cold and my ice cream and cold pack was not frozen in freezer. The fridge was making a loud noise and outside of fridge was hot not warm but hot. I unplugged it and took everything out. Next service April 28th we'll see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mario,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your Samsung - 17.5 cu. ft. Counter-Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel
For follow-up on your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144439629
^Ross
- Cons mentioned:Freezer performance
Rethinking incase it is me ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker does cubes and then the cubes freeze together .... i'll get back to this issue when life is better ....
No, I would not recommend this to a friendBrand response from Samsung
Posted .CaroleF, we understand your frustration when the ice cubes freeze together or clump. We are here to help.
Here is a guide to help you when the ice cubes clump. Please choose "Clumping ice cubes."
Ice maker makes small, cloudy, dirty, or clumped ice
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147222810) to help our team pull up your information.
Have a great day.
^Camille
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I recommend this product. You will not be disappointed.
I would recommend this to a friendgreat small fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge just wish you could change the height of the shelves, love the color
I would recommend this to a friendYasss
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im on love with it super easy to use and shper functional
I would recommend this to a friendLOOKS GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK ***********************************************
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I was looking for. Going to make my kitchen look amazing.
I would recommend this to a friendWe love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this js my best purchase my family and my husband they are so happy
I would recommend this to a friendGood product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations. Easy to install and hook up. Only thing would like more of is shelf place
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Joseph, I want to congratulate you on your new Samsung Refrigerator purchase and really appreciate you for taking the time to share your feedback. I am happy to see that you are having a great experience. We welcome you to our family and thank you for choosing Samsung. ^Brad
Small storage for drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have enough space to store milk jugs and stuff. I had to purchase extra storage from Amazon just to be able to fit everything I needed and still keep the fridge clean. Other than that I have no complaints.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on line, perfect for my small kitchen and a good price.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really great refrigerator, I love how it tells you if it’s open
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product good, sales rep good, delivery terrible, horrible,
I would recommend this to a friend
