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Customer Ratings & Reviews

$1,149.99
Save $200
Comp. Value: $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,026 reviews
  • Rated 5 out of 5 stars

    sleek lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this full size Samsung for in the garage. We love the extra freezer and refrigerator space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Kinda wish the ice box setup was a bit different, but i have yet to have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing, has a lot of storage space, and will do everything it is intended to do. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge! Has that great industrial look and side by side just works best for us .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Samsung refrigerator to match our Samsung stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good and spacious. Love its simple look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and with good quality and lots of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It is so spacious, yet compact. The design is sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks to provide good item , good customer servic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to provide good item , good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy fridge on a budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious with a modern look. Works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Lots of space for whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, very spacious and accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, streamlined, clean aesthetic. Perfect for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far! Had great service at the store and a wonderful install experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cool Ice box lol :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker, it's pretty cool I love all the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved its size it works very well I was very satisfied with my new refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and posted for all of my appliances at Bestbuy in the store 9 months ago. I asked and made sure that my new house was serviceable and they could ship my appliances to my new home. They said they could. So I prayed for those services, shipping and installation. They called multiple times between today and 9 months ago affirming the installation date and address saying everything was good. Today they called me, 3 weeks before the insulation date, saying they could not install or ship my appliances to my house because my house is outside of their service zone. I have talked to multiple people today and no one can fix this issue. Needless to say, I'm not happy that I now I have to figure out how to ship and install my own appliances right before I'm going to move. Very dissatisfied with customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving and had to replace our last one. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freezer. Perfect for a garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Capacity Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very large and I can fit a lot of food. I have been using this for a few weeks now and it works well.

    I would recommend this to a friend
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