Main Content

Customer Ratings & Reviews

$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1974 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,974 reviews
  • Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for two weeks. Nice LG black refrigerator. It dose not have a cold cut drawer. Roomy and the shelves are easy to move higher or lower. Delivery guys were fast in bringing it in. They were friendly, too. Slight mar (scratched and small dent on the side of refrigerator) but nothing I can't live with. I wasn't interested in sending it back as I waited long enough for the color I wanted. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Fridge that understands me.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret my choice of this fridge. It does just enough for me. I am very grateful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came just as described. Lots of space for storage. Easy to keep things organized. Clean and sleek look. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome second refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space got cold quickly gives us the extra space needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems it cools well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back up refrigerator. I cooled down quickly after delivery. Maintains the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works properly, keeps foods cool, just enough space for my food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Frig!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, roomie, looks great! Replaced a frig that we had for almost 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big change from a French door down sized didn't think I was going to like it.but it really keeps things cold and holds more than I thought it would.allthough I miss all the compartments the door hold quite a bit..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LGowner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and efficient. We are happy with it. I wish it had one more tray in the door and a light in the freezer but those features are not available in this model.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious . I love how big the side door shelves are . It’s easier than having the juice and half n half in the door shelves than taking up so much room in/ on the main shelves . The veggies and fruit stay fresher in the designed drawers . Great refrerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. I can control everything with my phone, it lets u know when doors left open by setting alarm. Have had zero problems and have had refrigerator awhile now. Cant go wrong with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays like new!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been really great! We bought it for our rental unit and after the first year it’s held up and has been well maintained. The tenants cleaned it before moving out and it literally looks like it did when it newly arrived! It’s Great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stainless steel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. For its size I feel it has a lot of room to store all my groceries. Can I mention that the delivery service was so smooth and fast. The delivery guys were very nice and helpful. I would highly recommend this fridge for a couple or small family…comes in 3 colors, but I went with the stainless steel to match my stove. So far I have no complaints about efficiency, everything is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    LG fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, no issues, wish I would have known there was no Deli tray so that was a bummer. The only issue I had was receiving the fridge. We were told hey 2 wks , we received an email it was deliver in two days prep area we moved our existing fridge outside and we didn’t receive new fridge for a month! Very disappointing no communication from Best Buy what the issue and hold up. Once we did receive fridge the delivery service was hands down amazing.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JulieP. Thank you for sharing your experience with us. We understand that the LG 20.2 Cu. Ft. Top-Freezer Refrigerator didn't meet your expectations regarding the interior features and the delivery timeline you experienced. We understand your inquiry regarding the absence of a deli tray and the communication during the shipping delay. To maximize your storage space, we recommend utilizing the adjustable door bins and shelving to organize smaller items usually kept in a deli drawer.
      https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-black/JJ8VPZSG8F
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge! It's spacious and runs very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    great frig

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was bigger than i thought. I wish there was a light in the freezer though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works amazing and is very cold. Great for the price. If you’re on a budget it’s a nice find.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    modern look

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modern look for a small kitchen and spacious. I like the look of its silver. good for this money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this brand for the first time, So I can't give an opinion on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good simple budget fridge option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, good refrigerator for a decent price. We got this to be our garage refrigerator. I love LG appliances because they're reliable. For being a fairly small fridge, the storage is very reasonable. Arrived in good condition. We got the one without ice-maker, so just plug and play.

    I would recommend this to a friend
Sponsored