Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,496 reviews
Rated 2 out of 5 stars
Okay
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not very comfortable and always fall out on f my ears. I got them last minute for a trip, but would not get them again.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi! The Go Air Pop comes with extra earbud tips in different sizes.
Rated 5 out of 5 stars
Good For The Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 2 out of 5 stars
Get what you pay for
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.
Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 2 out of 5 stars
You get what you buy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This wasn't a ear bud for me.
I didn't care for the volume control.
Volume wasn't loud enough.
Back to the drawing board for this item
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend
Rated 2 out of 5 stars
You get what you pay for
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were ok. They picked up every sound and had semi staticky feedback. Sounded like you were in a tunnel when talking on the phone.
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 5 out of 5 stars
Pick up a pair
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get what you pay for these like base trouble and everything in between. They don't get loud. You have to turn it up 3/4 full just to hear that at a low level
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We would love to help provide some troubleshooting tips or assist in processing a warranty claim. Please reach out to us at [email protected]
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Junk don’t waste your money! People could barely hear me battery dies too quick
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes these earpods are very cheap but I expected them to work for a decent amount of time but that is not the case. One earpod already has no sound after about a week. Very disappointing and a waste of time and money. Not a good product.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Jlab ear plugs
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bad, doesn't work all the time bad quality. Right ear plug doesn't work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were recommended by a store associate. One stopped pairing/resetting w/in a month, but after 2 weeks. Not exchangeable. Was told we should have bought a protection plan. Best Buy does not guarantee their products will function properly beyond 2 weeks. I'll be purchasing a replacement elsewhere.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Rated 2 out of 5 stars
Sounds good but
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good in your ear but they are a hassle to stay in your ear, they fall out so easily and are so easy to lose
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 2 out of 5 stars
Hard to remove out of case.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's hard to take these out of the case. There's no where to grip the buds. It's bad enough that I want to return it even though it's a good price.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 5 out of 5 stars
JLab
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.
We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible.
Rated 2 out of 5 stars
Ear buds always fall out of ears
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 2 out of 5 stars
ugh no
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Not great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.