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Customer reviews

Rating 4.5 out of 5 stars with 7496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,496 reviews
  • Rated 5 out of 5 stars

    Great deal in headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality for economic headphones. Good battery life so far. Great deal. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. With these there’s no need to spend close to a hundred dollars on ear pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent for the price.. never had ang issues connecting it to my devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening but not speaking. I have to shout for others to hear me while on a phone call.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels like its made out of lower grade of plastic, sounds average and keeps poppin out of your ears when you walk

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Revis, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Weren't working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a very long time to charge and a long time stuggle but they finally managed to get to 80% however only using it for 1 second the battery seems to already be at 70% i rarely got to use them as i had issues trying to charge them and they finally want to work. I can't seem to connect the second earbud and the audio sounds distant.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 2 out of 5 stars

    Could have worked longer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked decently for a while, right bud stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible. jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute in all but trying to work out with them is a pain. They constantly fall out of your ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent reception from my iPhone and these buds have quality sound for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds. Small and compact. Does what they are supposed to do at a great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JLAB Wireless-Not the best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones have good sound however the left ear phone has stopped working after 2 months. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,

      Try this link below should reset the buds and correct that issue. If you are still experiencing the same result we can replace that set just reach out to [email protected] to take advantage of the warranty.

      https://cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Pop_Manual.pdf?v=1626819482 jlabaudio-conv

  • Rated 2 out of 5 stars

    they don't work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thiese headphones and after listening to them one time, they did not turn on a second time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Battery life is fantastic and the sound is ok for this price range is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than similar priced headphones from others

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the ears (don't fall) and availability in multiple colors makes it a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a perfect gift for my sister’s birthday she loved it cant go wrong with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Wouldn’t sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted over an hour of my life trying to get these to sync to each other. The staff at Best Buy couldn’t figure it out either. I ended up getting some Life Note E buds which were worth the upgrade. Don’t waste your time!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Should have bought 3 pair. Loved them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these! Probably the better ear buds I've had. I'm so upset I lost them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels poorly made plastic creaks and earbuds are difficult to take out because how small opening to pick up is.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay earphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay for the price. But the earbuds keeps falling off

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We'll be sure to let our product team know about this. jlabaudio-conv

  • Rated 2 out of 5 stars

    Nice while it lasted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice while it lasted. Within a year of my purchase one of the earbuds stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

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