Customer Ratings & Reviews
- Model:
- EBGAIRPOPRSLT124
- SKU:
- 6472664
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for three weeks and then it started to make noise and fail
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help. Please email us at [email protected].
Disappointed Earbuds Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the earbuds were okay. The earbuds wouldn't stay in my ears. After a week from when I purchased them, they stopped working.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bud would not work after I bought it and wasn't allowed to return with the receipt.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Stopped working after about a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good for a few weeks, then just stopped pairing. I tried everything to fix the problem, with no success, and then just threw them away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right bud doesnt work. Problem is that i bought it on a visit to the USA, so, returning it not practical, so, my loss.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
With love from the Lab,
JLab Support
GET WHAT YOU PAY FOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume does not adjust properly, won't always stay paired, extremely hard to get out of the case. Spend the extra and get something quality.
No, I would not recommend this to a friendIt's 20 dollars, it makes sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes sound, incredibly poor sound, but if you need something bluetooth that makes noise and you have literally no money, Well, here you go.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, if you are using with a windows device make sure you have GO Air POP Stereo selected. If you do not, the sound quality will not be at its best. -JLab
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go in an out while working out do not buy will not purchase again you get what you pay for.
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to go off of. Out of the package only one would work. I couldn’t get the other one to turn on nor sync to my Bluetooth
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Stopped working after a couple months. Made appointment to get fix. Team member told me, they are to fix it nor replace it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Torres, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds quit working not even 2 days later I do not recommend they are not even worth a dollar
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Great Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bluetooth so far I haven't had any issues. The bluetooth last about 8 hours each before I have to switch to the other bluetooth.
I would recommend this to a friendHeadphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case doesn’t charge I had to use my old case to the headphones I lost to be able to use them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. Please contact us at [email protected], and we'd be happy to help.
Earbuds Quit Working after 4 Months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in August 2022. It is now 4 months later (December 2022) , and they no longer work, even after a full charge. I use these less than 10 hours per month as I have a wireless speaker that I use when I am at home. When I put the earbuds in my ears, the speaker says "Battery Full". About 2 minutes later, the speaker interrupts stating "Battery Low". Approximately 2 minutes after the Battery Low notification, the speaker says "Goodbye" and shuts down. It seems to be the left earbud. The right earbud is working right now. If I keep the left earbud in the charging case and just use the right earbud, it doesn't shut down. If I have both earbuds in my ears, the entire system will shut down after a few minutes. I don't expect electronics to work much past a year or two, but 4 months is completely unacceptable. I don't wear them every day. I wear them about 2 hours per week at the most. I use a Bose wireless speaker when I am home. I only purchased the earbuds for when I am traveling.
No, I would not recommend this to a friendNope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The piece is too big for my ear I’ve tried different rubber components but it causes more pain to wear. Sound quality is fair.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Need dto be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be a good $25. No nosie Cancelation at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks keep going in and out the worst headphones I have ever had
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at [email protected], and we'd be happy to help.
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay need to have the noise cancellation feature
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what I expected, they do not turn on at pressing on them,I have to put it back on the case for them to turn back on smh
No, I would not recommend this to a friend
