Customer Ratings & Reviews
- Model:
- EBGAIRPOPRSLT124
- SKU:
- 6472664
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friendEarbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out when talking. Not a good earbud. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Junk Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped charging a few months after purchasing. I wouldn't recomend these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Left ear bud is not working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud is not working. tried all options provided, but still no luck. Disappointed
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
With love from the Lab,
JLab Support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these but they're awful. The sound is almost non existent. I had to return them
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side stop working ĝjbbbbbnjjnnmmmmmmmmmmmmmmmn
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the earbuds worked. Purchased as a Christmas gift, couldn't return as packaging was destroyed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Airbuds pro
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only Used once and it never work agai. Try to returned it but no response
No, I would not recommend this to a friendJlab headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok not the best doesnt play loud enough for me i use it once in a while
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback!
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only work for two weeks, refused to change and I can not return it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about the product you received. Please contact us at [email protected], and we'd be happy to help.
jlap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you have little ears this is not for you they are very big and they hurt my ears
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these roughly 45 days ago and the left earbud has gone out already . DO NOT PURCHASE!!
No, I would not recommend this to a friendCheap price cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left side did not work since first second I used it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Worst earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These totally suck I can’t even use them cause they never stay in my ears and won’t stay charged
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of having them, they stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at [email protected], and we'd be happy to help.
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are terrible when talking on the phone and they barely stay in your ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Order months in advance if you need them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes several weeks to ship… its been 2 weeks and item has yet to leave the store
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst brand ever goes in and out frequently
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
It sounds like you may be experiencing internal signal issues with the product. We can certainly replace that unit under warranty. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Tray
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were horrible! I couldn’t hear and they kept falling out my ears
No, I would not recommend this to a friendnope to heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support
