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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 7,541 reviews
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side charges. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    To bug for comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is to big to comfortably stay in your ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even like it. Left bud wasn't even working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Less than $20? Ridiculous.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santa is bringing me Sony XM4's, but I needed something 'disposable' for the month until then. I googled "best cheap earbuds" and noticed these appearing near the top of several lists. They were on sale for $12.99 at BB, so I forked over the same money I'd pay for a quick lunch at Panera. For my lunch money, I got few features but surprisingly good sound! Believe the reviews; these really sound very good. JLab has a reputation for great sound at bargain prices and this may be their best example of that philosophy. Again, you get few features beyond basic touch controls, good battery life, and 3 EQ presets (JLab Signature was best for me) but come on, these things are dirt cheap. The sound is the main feature you're getting here. If I have to say something negative, I'll say the worst problem I have with these is getting them out of the case! They are smooth, the magnets are stubborn, and there's not much to grab onto. It seems to help if you turn them as you lift. For whatever the reason, if you're looking for VERY low cost buds and all you expect from them is good sound, you just found them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super sound from such a small space!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J-lab GO Air Pop have really great sound from such a small space. Comes with three sets of ear tips so it's easy to find ones that are comfortable. Has a built-in EQ with 3 options 1. J lab signature - amplified bass and vocals 2. Balanced - even sound 3. Bass boost - amplified bass and sub-base.(this one is really cool) Controls are handled via "tap" on the ear piece. Unfortunately, sometimes I found that the "taps" weren't recognized, or recognized too many times! (I'm sure operator error was involved and this will improve). Left or right can be worn/operated independently for phone calls, etc. I noticed that the right ear piece would stop playing when I attempted to increase volume. I'm not sure what control I was asking it to perform but once again, these are issues I'm sure will remedy themselves over time. Includes a built-in charger cord that folds back into the case when not in use, keeping the entire package small, lightweight, and easy to put in your pocket. Boasts up to 32 hours of playtime and recharges quickly. Great little sound for WAY less than other earbuds, the J-lab GO are certainly worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds if you tweak some stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok,so I got these for $9 bucks with a $5 Best Buy reward. 1) Get the Musicolet app if your going to use music on your device you upload to it. If not then makesure you have Absolute volume disabled in Developer options on your Android device. Tapping the build number 7 times on most devices unlocks Developer mode(use with caution if your a noob). There are other sweet lil tweaks in Developer option too. So on Amazon Prime Music, I use max bass setting on the buds and tune the Amazon Prime app to Jazz and these buds are awesome. You also need to makesure you use the right size ear bud silicon . They give you 3 sizes which for me is the largest so you get a good seal which makes for the best music experience. I will be testing these for gaming with my gaming laptop too. In all these are a good deal and I like the quality and killer price point so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Product.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, let me say that these are what they are, a economical pair of in-ear ear buds. They are not Bose, they are not Apple, BUT, they are a nice product in my opinion. I love the size of these JLab Go Air POP, they fit in my ear better than any in-ear headphone that I own. And they are light, they don’t cause ear fatigue. They come w/ three different foam covers for you to try to get the best fit. The charging case comes w/ an attached cord that I do like the concept of not having to keep up w/ the charging cord, however, getting it to function properly was a bit of a challenge. The case is light as well and has a light on the front that indicates charging status. As far as the sound of the Air POP’s, again, its not Bose, these are not AirPods, they are a reasonable priced in-ear headphone that are pleasing to listen to. If you are looking for a simple, compact, AFFORDABLE, in ear headphone, purchase these JLab’s

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jab not compatible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones don’t work very well it’s hard to connect to your blue tooth on my phone it keeps disconnecting from my phone

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    At This Price, You CAN NOT Go Wrong!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: I've tested a lot of wireless earbuds. I'm not an audiophile- I enjoy features like ANC & accompanying apps, but haven't always found them to be overly useful or even necessary. These JLab - GO Air POP earphones: sound very good, fit very well, stay in better than many I've used at many times the cost, have all the touch functions and I don't have to worry about taking out a loan to replace them should something unfortunate happen!! All that and a built in charging USB charging plug- why can't everyone offer this?!? The only downside I found was the mic quality- I was told on a couple of test calls that there was quite a bit of background noise or that I sounded like I was in a well. That said, I have the same feedback sometimes when folks are using MUCH more expensive earbuds/pods/over-the-ear set-ups. I also don't regularly take calls while I'm wearing headphones, so I'm not sure I mind. Summary: great price, solid headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. They come in a convenient charging case with the charging cable securely fastened to the case when its not in use. I appreciate that because I'm always misplacing cables. Setup was pretty easy. Nothing complicated. They are comfortable to wear for a little bit but I noticed that I wouldn't be able to run in them. No matter what size ear piece I put on them, they just wouldn't stay in my ears while trying to workout. But for everything else, they stayed put. The sound quality was great. I did notice some issues with people not being able to hear me clearly when I took calls. I tried to adjust the settings but they said I sounded kind of choppy. Maybe it was my reception but it happened a lot. The battery life is great. And the touch features worked perfectly. Overall these are a good quality set of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bang for buck! Not sure if it can get better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hip hop and rap music so I like the bass setting (3 eq presets) on these. Sound is solid for the price and has great features although touch controls are sensitive. Battery life has been good so far out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of no name earbuds online last year and thought they were ok so I wanted to try a name brand without breaking the bank. Found the Jlab True Wireless Air Pop buds for $20 and thought I'd try these out with my Amazon Music subscription. Sound is very good with the Jlab signature equalizer setting could use a little more treble but I like what hear. There are 2 other equalizer settings for Balanced and Bass Boost which are fine but the JLab signature sounds better. These are small but seem to stay in ears nicely. My phone uses Alexa as default assistant so I can double tap the left bud to use even though Jlab states Siri or Google only. Overall, these are really great earbuds. Glad to see companies producing affordable products and not trying to charge $150 for something not as good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    WOW...Color Me Impressed!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds not expecting much as far as acoustics were concerned being that they were only $10. To put it simply, I could not have been more wrong. These JLab - GO Air POP True Wireless In-Ear Headphones have phenomenal sound for the price. They are by far the best sounding wireless in ear devices that I have ever purchased. On top of that, they also have a VERY LONG battery life, thus I always have music no matter how long my workout is. I also purchased a set for my wife and she is equally impressed. I guess the true test will be their durability, but thus far we both love them and I cannot imagine being able to find any other set of ear buds that offer performance this great at a price point this low.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    great price, sound, battery. disappointing control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price these are stupidly good. sound quality is great, mic quality is decent as well, battery life is hours better than some buds that cost hundreds of dollars more. only problem i have had with them is how finicky the standard controls are and the inability to change them. i use these while working and only wear the left or right side at a time. play and pause are only on the right side while the same presses will activate your assistant on the left. be nice if, since it does recognize that one bud is being used at a time, it defaulted to just the right controls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    What a deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Good Sound. Amazing battery life. Great inexpensive pair of ear buds. Use both or just one at a time and they connect without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice comfy design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, cannot be beat. Comfy feel in the ear, great battery life and sound more than acceptable with no buzzing. Light weight and relatively ease to wipe dry after a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    JLab GO Air POP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab GO ear buds are lightweight and great sounding. The Charging dock fits into your pocket. All controls are on both earpieces and match the industry standard. I wore both earpieces for 8 hours continuously. There was no discomfort, but they kept falling out. I tried with the small and medium cushions. The music playback was great along with the phone conversations. All advertised functions performed with out any problems. The learning process will be learning to not touch the top of the earpiece when replacing and adjusting them. I would recommend the JLab GO Air POP to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Go air pop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, sound is great and battery life for it's price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Pair of these for work over the Holiday Season. The Bluetooth signal is very good, as well as the battery life. Overall for 20 dollars these are a steal. The sound quality is good overall and clear. For most people these will work great. I highly recommend these unless you are looking for studio quality headphones. The only reason I didn't give them a perfect 5, the battery life indicator is not really existent by any means. That being said, the battery life is really good. I charge these once a week and get through the whole week of work.

    I would recommend this to a friend
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