Customer Ratings & Reviews
- Model:
- EBGAIRPOPRBLK124
- SKU:
- 6472667
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
Came with Defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product it is not working, one side of the phone is broken.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these pods are horrible, they always stop charging you can't get them to work. I've bought back several pair
No, I would not recommend this to a friendLess than 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in July and less than 4 months they no longer work. You get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mara, sorry these have troubled you. We'd love to get you a free replacement under warranty! Reach out to [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST
- Lourdes #TeamJLAB
Bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are bulky. They fit in the ear but sit on the outside as well. They are also hard to get in and out of case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jodie, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
I wouldn’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for a couple of weeks. Now they only last ~30 minutes on a full charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
One ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a disappointment...The esr buds was charged only to discover only the left one worked.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to target same headphones and better return policy window, most of the items are defective.
No, I would not recommend this to a friendtoo complex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can'r get them to connect to TV with blue tooth device
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Richard, when you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we can walk you through the process of pairing. With love from the Lab!
2 months lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one earpiece stopped working after two months. best buy only has a 2 week return window. sucks for me
No, I would not recommend this to a friendColor not white.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but they not white they are more.like lite purple.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback.
Trashy earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds stop working after the return time was up I hate these earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry these have troubled you. Please reach out to [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We'd like to help you fix this issue.
- Lourdes #TeamJLAB
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friendJunk Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped charging a few months after purchasing. I wouldn't recomend these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out when talking. Not a good earbud. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Left ear bud is not working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud is not working. tried all options provided, but still no luck. Disappointed
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
With love from the Lab,
JLab Support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these but they're awful. The sound is almost non existent. I had to return them
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side stop working ĝjbbbbbnjjnnmmmmmmmmmmmmmmmn
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the earbuds worked. Purchased as a Christmas gift, couldn't return as packaging was destroyed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Airbuds pro
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only Used once and it never work agai. Try to returned it but no response
No, I would not recommend this to a friendJlab headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok not the best doesnt play loud enough for me i use it once in a while
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback!
