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Customer Ratings & Reviews

$499.99
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Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2805 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,805 reviews
  • Rated 5 out of 5 stars

    Happy new year to 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at this store was very polite and eager to help with my needs through out my hole process! Thanks Customer for life

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words about the service you received while purchasing the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that our team was polite and eager to help throughout your entire process.

      If you have any questions or need further assistance with your refrigerator, please don't hesitate to reach out. We're here to ensure you have the best experience with our products.

      Your satisfaction is important to us, and we appreciate your support. Thank you for being a valued customer! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for our garage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for second refrigerator in the garage - it's perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Can't beat it for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Very well-lit on the inside and plenty of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item and the delivery was done on time and everything good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lily,

      Thank you for your kind words and for choosing the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you are satisfied with the item and that the delivery was timely and smooth. Your feedback is greatly appreciated and helps us continue to provide excellent products and services. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was almost impulsive but when it was installed and we were able to adjust the shelves as needed, it was perfect.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, 4473, for your great review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator turned out to be the perfect fit for you, even with an almost impulsive purchase. It's wonderful to know that the adjustable shelves made it just right for your needs. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! BBY-ExBrand_Insignia

  • Cons mentioned:
    Condition

    Rated 5 out of 5 stars

    Stinned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was damaged and had to be replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The Awesome Refrig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the right size for a second Refrig. Fits great in the garage. a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is excellent for the price paid even though the door was dented by the driver

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice and small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small refrigerator ! I love it pefect :)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well-designed and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator for the price and size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had limited space and this fits perfectly. good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The light in the freezer is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 2 out of 5 stars

    Spacious fridge but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge two weeks ago. First off, it’s a beautiful fridge. Very spacious. But my bottom fridge keeps freezing my food. I adjusted everything. Rearranged my items and it keeps happening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new refrigerator. I have never had a silver one before and it is very easy to clean and shine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're pleased with your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that the stainless steel finish is easy to clean and adds a nice touch to your kitchen. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge at its price point. Stainless steel does the charm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for a small kitchen. Would highly suggest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compton CA Best Buy Warehouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at the Compton CA warehouse where I picked up the item

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you received great customer service at the Compton CA warehouse. It's wonderful to know that your pickup experience was smooth and satisfactory.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary fridge for garage. Was delivered the next day with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator using it as a secondary frig. No issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge BUY IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, high quality keeps my food fresh and cool love it

    I would recommend this to a friend
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