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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1517 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,517 reviews
  • Rated 5 out of 5 stars

    Best Purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a beautiful purchase! And the delivery service was phenomenal! Absolutely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke line Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact you can swap out panels if you’d like and ohot damaged you can swap it out. Alsk pitcher that auto fill love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Not reliable - Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great fridge when it works. Very spacious and plenty of light. However, only 2 years after purchase and the freezer went out earlier this week and now the refrigerator portion is not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited about this new project to change everything from the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Options

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the variety of options available with this fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly a nice product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator freezer for a little over a month now....and am more than glad to report that it has been an excellent purchase so far. I have connected it to my Household network and can actually monitor it's performance from my Iphone....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator doesn’t come with panels. Ice maker made the ice very slow for the first few days, then it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice layout! Water dispenser broke 2nd week. Geek squad came out to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You have to be careful about how it opens. I had to pull it out pretty far to make it fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigirator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator is the best and the price I recommended make ice the water is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very nice style and very efficient .Looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESPOKE CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Refrigerator. Feel it was a good value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Didnt fit inside my home. Measurements said it would. Still looks great in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hot refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when delivering display model refrigerators it should be in run mode not display mode, had to call samsung tech support to get frig to run and cool, lost food while waiting for frig to cool down after delivery,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Samsung smart fridge! Plenty of decorative ideas to chose from for all holiday and sport occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful, everyone wants to know where I got it to go buy one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator. Love how big it is. We like the 2 different sized ice cubes, the water pitcher, and the drink shelf. The only thing is we wish you can change some of the shelves in the doors.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put a zero I would. Fridge Delivered broken. Temp never went lower than 60 degrees. Was told by delivery guys not to touch fridge controls for 24 hours and temp set to cool down to about 30 degrees. Hundreds of dollars of food spoiled. Best Buy Did not send new fridge till the next week. Spent so much money having to eat out at restaurants because there was no where to store even coffe creamer with the new fridge internal temp at 60 degrees!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of having a working refrigerator to help food stay fresh longer. Let us help you with this, Faith.

      There are several options for fixing the problem and correcting the temperature.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Initial settings on page 33. Setting the desired temperature or function, see page 36. Changing the temperature scale, on page 38. Fridge/freezer does not operate.Fridge/freezer temperature is warm, see page 64.
      https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145446629) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Nafisa ali

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the newer model it’s so cute but still I am waiting for the glass door panels only one thing bothers me ice maker is in freezer that takes my lots space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Refrigerator with beverage center

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator…the price is wonderful for the product….totally worth it!!!

    I would recommend this to a friend
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