Customers express satisfaction with the BESPOKE refrigerator's sleek design, convenient beverage center, and overall performance in the kitchen. Many appreciate the dual ice maker and ample storage capacity. While the refrigerator is praised for its quiet operation, some users have noted that fingerprints can be easily left on the surface.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 454 reviews
Rated 3 out of 5 stars
Need better repair appointment process
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is fine, but it came with a significant dent in skin. First set date for evaluation. Then waited for the repair date. The repair person came with a dented skin replacement. The repair person was very nice and helpful but We had to set another date in two weeks. I don’t mind having the repair but appointments interrupt our life. Each time there’s a repair we have to spend the day waiting for repair person either in the morning or in the afternoon. Our time and day is impacted each time an appointment is made.
We strive to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any other concerns you may have.
Have a great day.
-John
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator. I've always liked the French Door style, but this one also has a beverage compartment and is very spacious. The inner ice maker doesn't take up space and the freezer is roomy. I love the smooth front, no handles and no ice and water dispenser. The bonus is the changeable door panels. I can change the colors to match my decor. Love, love, love.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far after a few weeks we really like the refrigerator. The only draw back to the beautiful sleek exterior is having the door open when you are using the water dispenser. Love the two sizes of ice. The door bins on the side of the water are very limiting in regards to item that will fit there. Overall happy with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were looking to replace our frig with a bigger freezer so the we could store more food for our family. This Samsung unit fit the bill perfectly! There is enough frig space for every day items and a freezer for the rest. There is also a water unit on the side panel.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are pretty happy with this purchase thus far. They did a good job making the most of the room available with lots of flexibility. Really like being able to open internal drawers without having to open both outer doors. Two sizes of ice cubes is super cool. Great looking refrigerator. Have to clean the doors a lot since there are no handles.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the auto fill pitcher and the beverage center. But they literally brought me 2 of these and they were both defective. By the 3rd replacement, I just switched brands.
EttaS, thank you for choosing Samsung for your fridge needs. We are saddened to hear that you need to switch brands as the two fridges you received are defective. We look forward to working with you in the future.
Have a great day.
^Camille
Pros mentioned:
Beverage center, Capacity
Rated 5 out of 5 stars
Samsung fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge, plenty of storage and we love the beverage center
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I wanted a side by side with ice and water in the door. But we decided to try this one with the beverage center and I love it! You get two ice shapes which is fun. The water pitcher is a nice addition with the water dispenser easily accessible. I love the shelves in the fridge that will hold long casseroles/trays. Awesome refrigerator!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The process of making my purchase was smooth. The customer service help with descriptions of the product. The Samsung refrigerator is just what I wanted.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am still actually waiting for this product to arrive so I am reviewing based on the model I saw in-store.
I like the simple exterior design. The inside has ample organization with a separate beverage center and separate doors behind that. The freezer has an ice box. I look forward to using this product in my home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the fridge, my only complaint is that in order to access the drawers, both doors need to be open. This was not the case on our last fridge, other than that it is spacious for a counter depth fridge. I love the beverage center!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice fridge but honestly a bit disappointed with interior space. There is little area for taller items other than the door and the push back shelf. Adjusting the shelves is quite cumbersome. Ice maker is popular with my family
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mi purchased baseball Samsung refrigerator during Thanksgiving from Best buy and it was a good deal. We got the counter depth refrigerator which is flush with the countertops and cabinets in the kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
Love the fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge is a little bigger now that it’s in my home. But I love it so much. I had to settle for this as the dream fridge was too big but it works. I feel proud of my fridge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our fridge! The beverage center is so worth it! Freezer space can be a little tight but ice cube options good to have. We do have an issue with the little strip that closes between the doors from the inside but hope to be fixed soon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Kid friendly. Hidden water dispenser easy to use and toddler proof.no accidental water spills. Conncecting it to wifi and the app has saved us various times from leaving the doors open.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this fridge. The ice maker was improved by moving it into the freezer. I also love the auto fill water pitcher, I can't imagine life without it now. You can pour it so much faster than the water dispenser.
This review is from Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the beverage center. Looks great too. Installation was quick and easy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It offers ample storage space, and the beverage system is very convenient to use. The dimensions are accurate. Installation is very simple. It might be helpful to include some guidance on what is recommended to store in each of the drawers.