Customer Ratings & Reviews

The refrigerator is very nice and functional. I love the finishes and it gives a feel of elegance when the kitchen is installed

Love it, best refrigerator we have had! Gives us the space we need with our big household!

It is spacious and has been good so far. Beverage center is great with cold water available at all times

Its very spacious and it looks great. Its really worth it because you can now have ice and the cold water everytime you need it.

Love my fridge , has so much space and I like the action I have with the flex zone

Love this refrigerator a lot of storage like that is has different functions

Love this fridge!!! The customizing opportunities with the panel colors can make them so unique! Perfect size and fancy amenities. So happy with my purchase.

One of a kind for a refrigerator! + out the box price, love it!!!! Spacious and modern. Energy efficient. Highly recommended.

I love this product. It has a clean elegant appearance and is also very spacious.

Beautiful refrigerator, with great features and very happy with the ice production.

I have viewing the item for almost 2 years and Memorial i made an awesome purchase from BB. I'm still waiting for the arrival on pens and needles!

I just bought this fridge . Its beautiful so far I like it. I will continue to let you know how it is.

This fridge has many options and i love the design. Perfect for my needs and the beverage station is A1!!!

Love this fridge super classy everyone That comes over complements on my new fridge

I love the beverage center, we use the pitcher all time. The small ice cubes are great and the large capacity for ice is handy. We never used to have enough.

Love this frig. Water in door is so convenient!!

Good fridge, a lot of space. The stainless steel pannel gets too many fingerprint stain, other than that, no complaint.

There is plenty of room. Shelves are space for smal,l large (I gallon of Maple Syrup) Wine fits nicely in the center drawer. Beverage door is a nice feature.Freezer drawer has more room than old refrigerator.

We weren’t going to buy a Samsung fridge to replace our previous Samsung because we had the notorious freezer problem with that one—and it’s why we needed a replacement. But the salesman said they had been redesigned and fixed that issue. This fridge was nice and had everything we wanted and since it was supposedly improved, we bought it. Almost 3 months to the day that it was delivered it died. And it died the day of my dad’s open-heart surgery. We had just stocked up because my dad was coming to my house to recuperate post-op. Before surgery, he brought his perishables so they wouldn’t rot in his fridge. This was on 8/22. First thing the next morning, I called BestBuy because I had their Total Protection Plan. Unfortunately, they said it was under manufacture’s warranty so I had to call Samsung. Samsung had me repeat many of the troubleshooting tasks I had already done and finally put in a ticket for repair around 3 pm on Friday, 8/23, with the promise that I would hear from repair services within 24 to 48 hours. We limped through the weekend with a cooler and a dorm fridge (thank goodness we had it) but never heard from a repairer. I tried calling the repair company on Monday but couldn’t get an answer. Looked up their local address only to discover they operated out of a local storage company’s storage unit! Fed up, I angrily tweeted at Samsung and BestBuy. I heard from Best Buy within 30 minutes. (That’s amazing because I’m nobody on Twitter and have few followers.) Samsung took a couple of hours to reach out to me, only to say that I’d hear from a repair company soon. They promised to come out on Thursday (a week after the fridge died). We agreed to that and when the (really nice) repairer came out, he quickly discovered the issue involved super-expensive parts that Samsung doesn’t allow them to keep in stock. As a result, we would have to wait 3-5 days for repair. This was on 8/29 before the holiday weekend. BestBuy had said there were options so I followed up to see what they were at that point. They agreed to replace our fridge with a comparable one for free with the caveat that if I picked a more expensive one, I might have to pay the difference. The best news was that it didn’t need to be a Samsung. The one I picked that was closest in features and size but it cost several hundred dollars more. BestBuy covered the difference to make up for the inconvenience and lost groceries. Samsung called last Friday and said they will fix my fridge next week on 9/10. I was so happy to tell them I’ll NEVER buy a Samsung fridge again. And I’m so grateful to BestBuy for making this right. That’s some great service recovery right there. My new LG fridge should be here today (9/5) and I’m so excited. Thanks BestBuy!

I love this fridge! However, the clear wrap it came in was a bit difficult to take off in the small areas, we still have part of it on because we probably have to take off the doors to get to it better. Other than that, love it