Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 6493523
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot except the water pitcher does not automatically refill its self. Will have to contact Samsung for help. Best Buy not able to assist.
I would recommend this to a friend- Pros mentioned:Overall performance
Top notch fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic refrigerator. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect fridge. My family is very happy with this one.
I would recommend this to a friend - Pros mentioned:Beverage center
Great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Love the beverage center and two ice types. Lots of room, fits great.
I would recommend this to a friend Best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Perfect for a big family . A lot space
I would recommend this to a friendWould recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real nice refrigerator. I like the extra beverage drawer which gives me more room for other items above.
I would recommend this to a friend- Pros mentioned:Design
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has an efficient design, large capacity
I would recommend this to a friend - Pros mentioned:Storage space
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water-refill pitcher inside and two different size ice cubes and all the space inside
I would recommend this to a friend very grateful to everyone who directly or ind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Am very grateful to everyone who directly or indirectly participated in this purchase
I would recommend this to a friendFrench refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient all the storage are usable great size
I would recommend this to a friendAnother Samsung Dud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is another terrible product from Samsung. With Ice making issues in our last Samsung refrigerator why we attempted to buy another Samsung proved to be a stupid decision. This refrigerator has constant frost build up in freezer.. 70 days old and ice maker is not working. This is a bad product and also a bad design . Can’t really adjust shelves to maximize refrig space. It is awful! Choose another brand!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ArthurH,
We understand the frustration of dealing with a refrigerator with frost build up in the freezer and a non-working ice maker. We're here to help.
Here is a link to the steps for troubleshooting when frost forms in the freezer.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148320159) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Best refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best purchases I've ever made in my life
I would recommend this to a friend A very nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great fridge with great features; well organized. I hope it lasts longer than the last fridge
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room but only drawback is it doesn't make a lot of ice. My Whirlpool was better at making ice. But all in all I am extremely happy with my purchase.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team of two was very professional, understanding in dealing with an elderly clienr, and patient!!
I would recommend this to a friend- Pros mentioned:Design
Samsung Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely gorgeous! Highly recommended for your kitchen!
I would recommend this to a friend - Pros mentioned:Ice production
Love Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Very classy and love the ice options
I would recommend this to a friend Poor service repair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very upset with your repair service. I bought this item on January 16,2023, and have been trying to get the left door repaired. Everytime I have an appointment it gets canceled. I have black and blues on my back were the door keeps hitting me, because it will not stay open. They told me some one will call be back, well so far no one has called!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Don't wait ...get it now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had a side by side. Took two years to decide on this model. Can't believe I waited. Great set up.. Roomy
I would recommend this to a friend- Pros mentioned:Storage space
Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with our Samsung Refrigerator. Got so much space for storage.
I would recommend this to a friend
