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Customer Ratings & Reviews

$2,299.99
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Comp. Value: $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,975 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Tanisha M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, large enough and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how roomy it is the sleek design over all a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung Bespoke French door refrigerator. The sleek look, hidden beverage center, and ice bites are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this refrigerator! I really like not having any door handles, which it would be impossible to match my Kitchen Aid handles. The refrigerator part is huge, holds twice as much as my side by side did. Also really like the smudge proof stainless….Really like the beverage center and the hidden ice/ water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and look good too! Look forward to many years with this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious, elegant & functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large storage capacity and includes ice maker and water dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker and water filter issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice but it has the same Samsung issues. If you keep your freezer full the ice maker and top freezer tray will ice over. The only fix is to take all of the trays out and wash it down with a hot, wet washcloth and make certain you dry everything before replacing the pull out drawers. The second issue is there is significant back pressure when changing the water filter. If you do not turn off the water supply prior to taking out the old filter and placing the new filter you have a chance of not getting it in correctly and causing a leak or a crack a part. This has happened to us twice in the 2.5 years we have had this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this has been, especially when recurring ice buildup and water filter leaks disrupt everyday use of a refrigerator you otherwise find appealing. Dealing with frozen trays, repeated manual defrosting, and the risk of leaks during routine maintenance can be exhausting, and we want to help guide you to the correct steps to address both concerns.

      Please follow the instructions in the guide below for issues related to the ice maker freezing over. Be sure to go to the Ice maker is frozen over subtopic and click on any embedded links within the article for additional support.
      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      For concerns involving leaks when changing the water filter, please follow the guide below and navigate to the Leaks from the refrigerator's water filter subtopic. Be sure to click on the embedded links within the article for additional guidance and support.
      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657428) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome refrigerator. The 2 types of ice are fun and the in the door auto fill pitcher is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well designed fridge, no wasted space with the ice at the bottom. Also, a big fan of the beverage dispenser area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome and stylish refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Lots of space and great storage areas throughout. Also the drink center is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke refrigerator is very roomy inside and looks great in our kitchen. One problem with was the line that gets attached to the ice maker was broken but Best buy is giving me another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best refrigerator we have ever had. Although our last experience with a Samsung fridge was not good, we have had this one for over 2 months and it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great choice for a fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good. It seems to be built pretty well. The dual ice is great. At first it does take a bit to get going but it’s been fine since. Theres plenty of space and it’s quiet. The drawers open smoothly and quietly. It’s also nice that you have the options to change the panels out to different combos/colors.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Impressive Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with performance. Look elegant. Planning to order more panels

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is amazing , I’m so happy that I have it, Best Buy has it a very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pitcher doesn’t fill. Controls are confusing and temperature has not been right yet. It’s a lovely fridge and has loads of space. Makes ice beautifully. Freezer is plenty big. If we could get the control issue sorted, we would be perfectly satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Install was fast & easy. Item arrived rightnon tome andnthe crew set everything up and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Magents stick to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Naked fidge withouthe panels it gives a industral look that i like the built bevage center is very useful

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Review of Beaspoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Bespoke! We convenience of cold water in the beverage center and multiple types of ice. It’s been great!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great in-door Beverage Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the in-door Beverage center! We use this all day, every day. We had so many problems with our in-door ice maker in our old refrigerator. All of the technicians said it was because of a freezing system trying to work in a refrigerated space. We thought we would miss having the ice maker in the door, but decided on the freezer ice maker and are happy we did so. The tray in freezer is still very convenient and ice refills quickly. This has been great in our current heatwave.

    I would recommend this to a friend
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