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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1081 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,081 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price. The delivery was very quick. The delivery team did a great job with set-up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRATEFUL

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The haulers did amazing with out the elevator too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge good buy. Glass panels definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bespoke!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! We love it! My mom got one too!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigator it everything i want it but the ice maker can be a bit difficult but once you know what to do it is fine perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL! COLD! FREEZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets way beyond our expectations! Much more user friendly than the old side by side with the tree level areas to keep everything fresh and close at hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service/ credit scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit on 12/28/24 on my Best Buy Credit card. It was not delivered & installed until 2/13/25. Best Buy charged my card interest & a late fee for January even though I did not have the product yet. What a scam. Customer service on phone were rude & said oh well. Will not ever charge anything there again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand the dismay about being charged for something you didn't have.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great but the panels are very prone to be damaged quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Very finger print resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and suggested to family who will be purchasing the same product from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this fridge on Sunday night and it was in my delivered and in my kitchen by Wednesday morning! Quick turn around. Now that I have a French door style fridge I will never go back to another style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garcia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator. Our sales person was very helpful. With the choice of our refrigerator we are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth! Installers professional & Kind! Highly recommend Thankyou Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flex drawer. Everyone loves the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke Refrigerator with Beverage Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The auto water pitcher in the beverage center is a great feature, as well as the 2 types of ice. Would have given it 5 stars, but my choice of glass panels are back ordered and won't be in for a couple months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great service from the sales person to the delivery team

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love the water pitcher in the beverage center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines and beverage center. I hope this refrigerator lasts longer than our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store ever customer service excellent I have many orders also in miami

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was amazing with the delivery and set up of my new fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shopping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with it, I think that for the moment it is the best purchase I have made, as always at Best Buy

    I would recommend this to a friend
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