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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,332 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easiest way to combine vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the best inventions out there having 2 toddlers and endless messes it cuts my cleaning time in half. I can mop and vaccinated t the same time. Cleaning is easy and it has self clean feature. The dirty water tank is easy to take apart and clean there is a strainer looking piece inside which I remove and clean the debris with a cloth and dump the water out. You also need to wait 25 hours for the filter to dry but it comes with a spare you can use if you need to reuse it. I have found it helpful to do the self cleaning cycle and clean out the dirty water tank at the end of each day so I don’t need to wait the 24 hours for filter to dry off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my self and for Mother’s Day for my mom it works great, super easy to use and clean, but you should try and clean it after every use but that doesn’t take long if you have hard floors, it’s worth the investment makes it easy to clean your house, it’s also light and fairly sleek so you can store in a corner

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco Floor One S5 Extreme. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at [email protected].

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    This thing is amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually write reviews but this thing is amazing! I will never have to get on my hands and knees with wipes again! So fast and easy to use and the results show for themselves! Probably wouldn't have bought at regular price but at the great sale price it was one couldn't pass it up!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new gadget. I love it! It makes my life a lot easier especially as a new pet family. It’s súper easy use and to clean and although it comes with its own cleaning solution, I use other cleaning solutions as well as long as it's only half a cap full. If you buy it, you will not be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Fantastic vacuum/mop!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 3 n 1! We use it strictly for hardwoods in kitchen and living area, and tile in bathroom. We love it. For kitchen use: if we spilt something, we would wipe up with paper towel. Then use the vacuum/mop to get the crumbs up, clean the floor, and any residue left behind. It works great for us and our life! You could just use the mop for it all! My only negative is the clean up of the mop itself. Youd want to do it everytime. Only takes like 2-3 minutes so not a big deal. And another small negative is clean water tank needs to be a little bigger. Ive got to where i dont have to refill it now. Its a speed i have to go lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Never sweep again!! It makes mopping fun!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much fun to use! To find the solution just type Tinco Solution (*wink wink*) and you’ll find it at a affordable price because you will be wanting to use the machine all time! I did a lot of research and shark…. their machines leave streaks, and this machine does not. It is so much cleaner than using a mop. It is the best well rounded Tinaco that you can buy! That will not gouge the wallet too much… It is worth every penny that I paid for this.!! just read the directions and maintenance it couple times a day even! Arizona has awful water, so the upkeep to keep the calcium away will pay off! Get one now!! Treat yo self!!! ((: Ps… I bought a good enema plunger thing to clean out the tube area at the bottom. The brush does not get away everything sometimes and the enema plunger helps it stay clean, and non-smelly. Don’t force it (use it basically the same as you were using the brush in the channel. only gently put it in there to rinse it out.).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Love it! 10/10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picking up little messes around the house. Battery life is great. We use it all the time and love it! 10/10 recommend. We have a lot of wood floor, white tile in bathrooms, and pet hair so it’s doing an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Best new addition to my cleaning arsenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tineco floor vac so much! It has cut down on cleaning time and I rest easy knowing my floors are cleaner than they've ever been. The self cleaning mode takes the guesswork out of cleaning the roller and dirty water tank. I'm able to clean all my floors on one charge with plenty of battery life to spare. I just downloaded the app and am loving all the features and tools that I'm able to check on from my phone. I highly recommend this product and look forward to adding to my Tineco floor vac.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Tineco Floor Vacuum & Mobbing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and convenient design User friendly Applies Effective pressure on the floor which give better surface mobbing Best Ergonomic design Occupied less space Long Battery life after single charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Vacuum and Simple to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is a bigger upgrade from previous corded vacuum. Is simple to use, setup, and clean ! Very good product and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Jesus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been looking for a product like this very satisfied I have a cat and dog that shed like crazy and it’s been driving me nuts for quite some time and Its very easy to clean as well and it saves me so much time now that I have this vacuum mop cleaner. no more sweeping no more mops. I’m so happy with my product never really bought anything this expensive for the budget I have, but it was actually worth it. I would recommend to anybody else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Very mild cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and get the job done. But time consuming on cleaning afterwards you have to make sure you clean after every use or if not it will start to smell bad.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear LisaC,

      Thank you for sharing your feedback. We appreciate that you acknowledged our product gets the job done, though we are truly sorry to hear that you found the post-cleaning maintenance time-consuming and experienced issues with odors.

      Based on your description, you are dissatisfied with the frequency of maintenance required and the unpleasant smell that occurs if the device is not cleaned immediately after use. We take your comments seriously and will use them to continuously improve our product design and user experience.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring the dirty water tank and filter are cleaned and dried properly can help prevent odors.

      Please remember that your machine comes with a 2-year warranty. We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution for you.

      Best regards,
      Tineco Customer Service Team

    • Brand response from Tineco team
      Posted .

      Dear LisaC,

      Thank you for sharing your feedback. We appreciate that you acknowledged our product gets the job done, though we are truly sorry to hear that you found the post-cleaning maintenance time-consuming and experienced issues with odors.

      Based on your description, you are dissatisfied with the frequency of maintenance required and the unpleasant smell that occurs if the device is not cleaned immediately after use. We take your comments seriously and will use them to continuously improve our product design and user experience.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring the dirty water tank and filter are cleaned and dried properly can help prevent odors.

      Please remember that your machine comes with a 2-year warranty. We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution for you.

      Best regards,
      Tineco Customer Service Team tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum/mop combination. As others have said, the battery does not last very long - maybe 1-1.5hrs (and that’s not on max). But it cleans VERY well. And you can see the evidence in the “dirty water tank”. I would definitely buy their product, again, but hopefully won’t need to for a while. If so, in the future I might would upgrade to one that gets closer to baseboards as this one leaves an approximate 2inch gap. Overall, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect Vacuum and mop combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It picks up well. And it cleans it self. Would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it and you will have zero regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two year old, 2 dogs, I babysit 3 other kids, and my whole entire house is hardwood floor and this has been by far the BEST purchase I have ever made. I use it on average 2-3 times a day with snack clean-ups and everything. I will never go back to sweeping and mopping. I have watched this thing pick up popcorn, half a cucumber, chunks of apple, dog food.. it is rare that I find something it doesn’t pick up.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      TAdleStubbs, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and it’s working great for your busy household! And many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again TAdleStubbs and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I LOVE THIS THING!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, don’t even bother trying other vacuums out. This is the best one on the market hands down. It does such an amazing job of cleaning my tile floors. For reference my husband works in concrete and brings dust and pebbles home in his clothes and shoes, I have 3 small dogs and an 18 month old toddler. My house gets dirty QUICK. This definitely has kept my house so much cleaner since I got it. Cleaning it is fast and simple. My only quips with it is that in max mode the water tank runs out really fast and the dirty water tank fills up quick. Other than those two small flaws, it’s perfect. It really does pick up a lot of stuff off the ground. It’s even better than my roomba which is more expensive! 100000% worth it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Elyy, thank you so much for reaching out and leaving us a review on the FloorOne S3! I’m so glad you’re loving the FloorOne S3 as much as we do! Also, many thanks for the comparison to the Roomba, Tineco is crushing our competition! Tineco received the prestigious Red Dot design award in 2020 for product design on the FloorOne S3 and we are so proud of that! I’m thrilled that you are loving all the great features that the FloorOne S3 has to offer! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. Thank you for the feedback regarding the clean and dirty water tanks, I will share with our design team, they appreciate the feedback! If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again Elyy, we appreciate the feedback, and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Bestest ever!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tineco is convinient and easy to maintain. The simplicity is so much that my grandbabues clean up their own messes plus my floors are dirt free. I love keeping my white socks white.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco S3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife and she absolutely loves to use it . So easy to use and cleans really well !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    9.8/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small water tank but it’s expected from any wet dry vaccum. The battery last quite a long time considering it only takes ab 6 minutes to vaccum my whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously love this vacuum/mop, I love it so much I bought one for my parents

    I would recommend this to a friend
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