Customers regard the Counter-Depth MAX refrigerator highly, especially praising its ice quality, spacious capacity, and overall performance. The refrigerator's design and size are also well-received, along with its bright LED lighting. A minor drawback mentioned by some customers is the noise level of the ice maker.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 421 reviews
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Feedback
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To open and close you need to reach on top of door. Leaving Back of palm or hand prints. annoying. Clean door then smudges all the time. Hard to open and close with out leaving marks.
Also— water maker and ice maker making more noise then current engineering should allow for. Odd. If you sleep nearby rethink. If you are far away then no issue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great keeping cold. Love the ice makers. Hinges on the door hit our wall because of the way the are designed. Be sure to measure your space to include how you open doors.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered on date promised and most of wrapping removed for me. Great job removing old and bringing in the new fridge. Was told they were not the installers when they arrived just delivery. Was told tipping is the norm a few times.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product and install excellent. Service on the refrigerator that failed was handled poorly. I've written two letters addressed to the Service Mgr. describing the problem. Have personally given each letter to a Best Buy employee at the Torrance Store twice with no response to date.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutly love the space in this fridge/freezer, the three options for ice, and the fact that i get alerts on my phone through the app if my kid leaves the doors open. However, this fridge already has two visible dents, as well as deep scratches in the flimsy stainless steel finish. In addition to that, it picks up fingerprints like crazy. I cannot for the life of me understand how a fridge this pricey could be so fragile.
Hello there. Thank you for sharing your experience with the LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the stainless steel finish and the durability of the exterior. It is great to hear that you are enjoying the storage capacity, the variety of ice options, and the ThinQ app alerts. We would like to provide you with the best care instructions for maintaining the stainless steel surface and discuss this further with you. https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-four-kinds-of-ice-stainless-steel/JJ8VPZ6PGQ For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Love this refrigerator!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most amazing refrigerator. Huge lights up when nearby. Love it.