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Customer Ratings & Reviews

$1,899.99
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Comp. Value: $2,339.99

Customer reviews

Rating 4.5 out of 5 stars with 921 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice for its ice variety, overall performance, and large capacity. Many appreciate its size, design, and quiet operation. However, some customers have noted limitations with the shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 921 reviews
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Awesome SAMSUNG refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is so wonderful! So spacious and with the internet connection is so easy to know and manage many functions that it possesses. It has two ways of getting three forms of ice, half moon ice, small cubes and big cubes. We are so pleased with it and recommend it 100% to any one that one a nice and spacious refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Best Fridge I have ever owned.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had mediocre/cheap refrigerators and finally decided to upgrade. Did a lot of research and had experience with many different fridge styles but this one is the best!! My favorite feature is the 4 different types of ice with the option to dispense or scoop directly from the freezer. Also I have always typically had side by side fridges, and it always lacked freezer space. This freezer is huge!! I barely use our garage deep freezer anymore! And it looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Love the ice. Don’t like the flap on second door, flips too easily and keeps the door open.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best decision to buy from BestBuy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious Stylish Soundless Modern Design Energy Eff

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and efficient. Purchase and delivery were effortless and quick. Very happy with my purchase and service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung double door fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, contains lots of thing's and works great. Very sensitive to opening the fridge doors down for long, that reminds you to close it. I will highly recommend it to anyone with a large family size. A very amazing product. Frezer side well organized and stores a bunch of foodstuffs. Price also great sice i bought it when on sale. The amazing thing is that thay also added a gift gard on top of it

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Size

    Rated 5 out of 5 stars

    Best frig ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome frig! Love the 4 types if ice and 3 ice bins! Huge 31 cubic feet of storage. Super happy with it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its 31 cubic feet is poorly laid out. More like 20

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this fridge. It was laid out similar to the one I was replacing. It added water and ice in the door that I didn’t have. The two types of ice in the freezer compartment sounded nice. And at first glance, the upper fridge compartment was laid out like what I was used to minus a little bit of space for the upper icemaker. But that shouldn’t have been a problem because my old fridge was 27 ft.³ and this one was 31. But due to the icemaker in the top and the plastic for the chute, the inside of the left door is not super useful for most objects. Some of the shelves are such weird little L shapes or the very bottom ones are practically unreachable as an adult. I can’t even see them when I’m standing in front of the fridge. The drawers can’t be removed easily without banging into the doors, because the doors don’t open wide enough. And my biggest concern is the shelf in the center is only adjustable to three positions and even at the tallest settings you can’t sit a gallon of milk, a 2 liter of soda or anything tall in the fridge at all. If you want to you have to use the little collapsible shelf that makes room for tall objects and block everything behind it. You also sacrifice more shelf space then for the shelf above. Also, the center shelf is in two pieces split, but you can’t adjust them to separate heights independently because they need to attach to each other. I’m finding very quickly that my flexibility in space utilization is very low with this fridge compared to my old one. I moved all of the condiments that used to live on my doors into this fridge and only 25% fit back on the doors. And most were too tall to fit on any of the other shelves either. You’ll just have to look at the pictures I included… the last one will be a picture of my old fridge which is 4 ft.³ smaller but when I put the same amount of stuff in it feels like it’s only 50% full. In this fridge, it feels completely full like there’s no more room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nick, we care about improving the performance of your fridge. Let us help you out.

      This guide will help you maximize the potential of your fridge. Please click the links and hyperlinks for tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147754009, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase! This fits our families wants and needs for food storage. Very spacious Our delivery people had great customer service and installed our refrigerator and explained what to do to get it started.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mom refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator refrigerator is spacious and convenient. I love that you have the option to fill your cup with ice are to open the freezer and grab a scoop when you need extra. The deli drawer keeps everything so convenient to when you’re making sandwiches. You just popped that drawer open and everything’s right there so the kids can’t say mom where is the lunch meat?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Stellar Kitchen Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was our first new addition to our kitchen makeover and has been in use since day one. It’s capacity is amazing and it’s organization and utilization of every space inside is genius! Who thinks this stuff up? We are looking forward to many years of care free food storage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I bought turned out very well and the people working there were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 31 cubit ft fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung 31 cubit ft French door refrigerator. Ordering was easy, delivery was fast and the 2 men that deleted it were wonderful. And the price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety, Size

    Rated 4 out of 5 stars

    Samsung ginormous refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Its huge. I love having so many different ice options too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Samsung 31cu Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at the size of this refrigerator. The freezer is awesome, holds a lot more than I thought it would. The price was good as well. i went to buy a GE Profile and found this one which was bigger and $800.00 cheaper. Both products were on sale. I would recommend this 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this fridge a few months ago. It is beautiful on the outside and inside. The two difference ice makers in the freezer is very nice. Lots of room as well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my refrigerator Needles to say due to the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box . Got a great deal. It said it was fair condition but literally have only seen a baby sent on btoom stainless . 1200 discount for that ? I will take it. Makes 4 different types of ice and has a ton of space for everything. Measure your space though this is a big one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new fridge. The 4 different types of ice is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the refrigerator, it is spacious, bright, I like the refrigerator being upper part and the freezer being the lower part as I have had a side-by-side in the past and did not like it. I did have to get a service call on it because there was an issue with the water on the door. It came out very slow and it did not stop once the cup was removed but the technician that came out fixed it and I am very happy with it now

    I would recommend this to a friend
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