Customer Ratings & Reviews
- Model:
- RF32CG5400SR/AA
- SKU:
- 6546221
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice for its ice variety, overall performance, and large capacity. Many appreciate its size, design, and quiet operation. However, some customers have noted limitations with the shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i ever asked for in a refrigerator Love it
I would recommend this to a friend So pretty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the space! Definitely feels and looks like better quality than some of the others I was looking at!
I would recommend this to a friendPerfect fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator! I love the two ice dispenser trays, I love that you can still put magnetic pictures on the front, there is lots of storage and versatility. A great buy!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! 3 ice makers, its awesome!
I would recommend this to a friend- Pros mentioned:Capacity
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a good one. Large capacity and is very cold.
I would recommend this to a friend SAMSUNG REFRIGERATOR. 31cu.ft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking all the other brands and quality find Samsung The Best. The guy at customer service help me I already know what I want so the entire transaction was smooth. Approved for o% for 24 months bought extended warranty. Delivery was very fast kept me posted. Delivered on time
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been great so far.. the features to price is great.. I love the look and the water etc works great.
I would recommend this to a friendSamsung - 31 cu. ft. 3-Door French Door Smart Refr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot remove glass from main shelf to clean when something spills. You must use a sprayer, then blow dry under the glass to remove the excess water.
I would recommend this to a friendSpace utilization is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors and drawers are light, easy maneuvering in removing drawers for cleaning. The space is ample and great utilization of space…bottom door shelf perfect for very small items.
I would recommend this to a friendTerrible customer service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator never made it into the house! Refused delivery due to damage. Called for a refund, and kept getting transferred to different people. We finally called our credit card company to file a dispute. Worst customer service!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TimN,
We understand how disappointed you were with the delivery experience. We're here to help.
To better assist you with this issue, please contact the Best Buy customer service department at (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
You may also contact us for further assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146566523) to help our team pull up your information when you message us.
Thank you.
-Kimberly
stay away from Samsung -31 cu ft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is no easy way to clean a spill- ihave been talking for over 3 hours watched videos they sent and followed the manual. The conclusion is there is a design flaw. And having had the refrigerator for almost 3 months Samsung offered to have someone come to my house for a fee to clean it. There is a leaky seal between glass and silver trim. I was told to put it in a tab ( ultimately a bath tub and fill it with detergent a box of baking soda and fill with warm water. Yes it lightened the coffee spill a little bit, but not totally--- and REALLY I would think wiping one or both sides of the glass should have been sufficient. Last thing-- it isn't fingerprint resistant
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the difficulty of cleaning the refrigerator shelf. We're here to help.
Here is a link with helpful tips and tricks about cleaning the refrigerator shelf. Please click on every option available. Kindly click on the embedded word and watch the video included.
Samsung refrigerator shelf/drawer removal and cleaning guide
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150150515) to help our team pull up your information.
Have a great day.
^Camille
Samsung product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful products, so far so good. Looking gorgeous in my kitchen.
I would recommend this to a friendBest refrigerator Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator, and the installation was quick and super efficient. I love the modern No finger print refrigerator.
I would recommend this to a friendMampy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point, exactly what we were looking for and available in inventory…
I would recommend this to a friendNew appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator it looks good in our home and the salesman and the delivery guy’s did a great job
I would recommend this to a friendRefrigerator samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best part of the refrigerator is wifi and also overall i like samsung
I would recommend this to a friendBest refrigerator ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchasing, perfect for a big family. I highly recommend this item.
I would recommend this to a friendWater Dispenser & ice maker issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box, excellent condition less then 2 weeks later the water dispencer and ice maker stop working. Set up service call, they came to look at the fridge could not figure out whats wrong with it. Somthing to do with the water valve. As of now they are not sure what parts are neede and if it will fix the problem. Extremely disappointing as the fridge is vey nice. The gentleman they came out was nice and friendly I hope they can resolved the issue quickly. My family depends on the water from the fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the inconvenience of dealing with all this with your refrigerator. IngilbertoR.
We suggest contacting us via the options below to speak with a live representative should you need to follow up on the parts required for the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Awesome refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator! Amazing style and quality! A Best Buy!
I would recommend this to a friendReview & Concern
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Good except within 2 days the one of the doors do not shut evenly & one side Sagged- Doors are not even/Level- See picture & please advise on how to get this resolved. Thanks
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeF, we understand how you feel if the fridge doors do not close. Let us go ahead and help you.
If the doors won't close, here is a guide on what needs to be done. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Please see page 34 under the "STEP 5 Adjust the door height and the door gap" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
